On-Site Customer Service Agent Position; Middlesex

Join our team as an On-Site Customer Service Agent, focusing on agricultural equipment. Deliver exceptional client service and address inquiries and complaints directly at our location.

This role requires a college or CEGEP diploma and rewards individuals with even minor experience. You will manage customer inquiries, assist with feedback, and maintain thorough records. Proficiency in MS Windows and Linux OS, alongside programming languages, is essential in aiding client support.

• Provide information and response to customer inquiries
• Maintain statistics and records for quality control
• Assess client concerns to provide effective solutions
• Consult with clients to ensure satisfaction after sales
• Log and manage complaints with precision

• Diploma in a related program (1-2 years)
• Customer service experience is beneficial
• Own transportation required to reach our facilities
• Strong oral and written communication skills
• Ability to work effectively in high-pressure situations

Harness your effective communication and organizational skills as a Customer Service Agent, ensuring customer satisfaction.