Event Staff - Usher

The Memorial/Lowell Hall Complex (home of Sanders Theatre, Annenberg Hall) at Harvard University seeks additional Event Staff to support a busy calendar of events & activity hosted in our venues year-round.

Primary responsibilities include:

• Acting as an usher for public events – greeting, guiding, and assisting guests (includes scanning tickets, directing patrons to their seats, distributing programs, directing lines/foot traffic, and ensuring venue safety)
• Monitoring guests to follow venue policies (ex. photography, recording, food & drink, etc).
• Guiding attendees to safety in the event of an emergency evacuation
• Pre/Post‑event venue reset, including light changeover tasks (moving chairs, music stands, percussion instruments, setting up signs, programs, etc.)

This position offers flexible hours with shift sign‑ups posted on a monthly basis. Maximum 14 hours / week, year‑round. Expected four shifts per month minimum unless pre‑arranged with management. Standard shifts range from 4-5 hours.

Shift availability varies based on events schedule. Peak seasons of activity include August-September, December-January, May-June.

• Usher experience is not required, but a background in customer service and/or Performing Arts is preferred
• Strong interpersonal and communication skills
• Customer service oriented
• Must be able to lift 25lbs, use stairs easily, and stand for extended periods of time

The Memorial Hall/Lowell Hall Complex at Harvard University oversees activities at Sanders Theatre, Annenberg Hall and Lowell Lecture Hall. Student, department and community/professional events take place in Harvard's premier lecture, concert and function locations.