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Clinical Case Manager- Women's recovery - Department

Job in Lynn, Essex County, Massachusetts, 01910, USA
Listing for: Bridgewell
Full Time position
Listed on 2026-02-10
Job specializations:
  • Healthcare
    Mental Health, Healthcare Administration, Community Health
Job Description & How to Apply Below
Position: Clinical Case Manager- Women's recovery - Department 251

Bridgewell strengthens communities by providing an unmatched range of social and human services that empower people with disabilities and other life challenges to live safe, self-directed, and productive lives. Bridgewell delivers support through community housing, day programs, outpatient treatment, recovery services, education, and employment training. We're committed to helping people in need, from those with autism to people with substance use disorders, become engaged members of their communities.

Bridgewell is also the industry leader in developing innovative offerings responding to unmet or emerging needs.

Our employees take pride in making every day count to its fullest. They are committed to adding value to the lives of the people we support, and they bring energy, ideas, and a passion for service. Does this describe you? Then please consider joining our incredible team!

Bridgewell Mission:

"Connecting People with Possibilities"

Bridgewell inspires hope and empowers people experiencing life challenges to achieve their fullest potential.

Summary:

The Women’s Recovery Services Clinical Case Manager is responsible for providing individual case management and facilitating group counseling for program residents. The Clinical Case Manager will maintain a case load of up to nine clients. Residents of the program are primarily dually diagnosed with mental health and substance use disorder.

Schedule:

Sunday-Thursday 8:00am - 4:00pm (40 hours per week)

Essential Duties & Responsibilities:
  • Complete Individualized Action Plans within first 2 weeks of admission and update them as clinically indicated.
  • Be proficient in the use of the agency electronic health record (EHR)
  • Meet weekly with assigned individuals to support ongoing treatment needs.
  • Actively participate in clinical supervision weekly with clinical director
  • Ensure all documentation in the Medical Record adheres to established service line procedures.
  • Continue to expand professional knowledge and participate in required and recommended trainings.
  • Maintain an understanding of DPH regulations and CARF standards, as applicable to the role.
  • Establish and maintain communication with DCF, guardians, medical providers, therapists, and other relevant parties to support coordinated care.
  • Make appropriate external referrals as clinically necessary.
  • Attend weekly staff meetings and clinical meetings as scheduled.
  • Provide weekend, holiday, and emergency coverage as assigned.
  • Transport clients, using the program van to meetings, appointments, social/recreational events when requested.
  • Ensure safe operations of the program by providing safety training per the Safety Calendar, addressing program physical maintenance needs, conducting audits as required, and alerting management to any concerns.
  • Demonstrate the core philosophy of universal supports by embracing Bridgewell’s core values: dignity, respect, caring, integrity, safety and wellness
  • Ensure the confidentiality of Personal Health Information, records of people served, and other related information is in compliance with HIPAA, and other state or federal mandates.
  • Perform other duties as assigned.
  • Required Education/

    Experience:
  • High school diploma or equivalent with 2 years of working experience in related field or
  • Associates degree in related field with a minimum of 1 year experience
  • Individual and group counseling experience preferred.
  • A valid US driver’s license and one year of driving experience is required.
  • Required Skills/Knowledge:
  • Strong written and verbal communication skills
  • Ability to maintain accurate and organized records
  • Ability to respond effectively in crisis situations
  • Ability to work independently and collaboratively as part of a team.
  • Physical Demands:

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. While performing the duties of this job, the employee:

  • Prolonged periods sitting at a desk and working on a computer.
  • May occasionally climb stairs and lift up to 25 pounds.
  • The employee must…
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