Intake Referral Coordinator

Position Overview

All Care’s Intake Referral Coordinator plays a key role in ensuring timely and accurate processing of referrals and patient information into the agency’s electronic medical records (EMR) system. This position supports the intake and admissions process by entering patient demographics and health-related data and communicating effectively with referral sources, patients, and internal clinical teams.

Location: Lynn |
Department: Administrative |
Position Type: Full Time

• Accurately input referral information, demographics, insurance, and clinical data into the EMR system in a timely manner.
• Monitor fax and electronic referrals for new admissions.
• Follow up with hospitals, physician offices, and case managers for missing information.
• Maintain confidentiality and compliance with HIPAA and all other regulatory guidelines.
• Provide administrative support to the intake team as needed, including answering phones, scanning, and filing documents.

Education:

• High school diploma or equivalent; an associate’s degree is preferred.

Experience:

• Previous experience in health care, intake coordination, or customer service is preferred.
• Experience with medical terminology is a strong advantage.

Skills:

• Strong data entry skills with attention to detail and accuracy.
• Proficient in Microsoft Office Suite and experience with electronic medical record systems.
• Excellent communication and organizational skills.
• Ability to work independently in a fast-paced environment.
• Ability to handle sensitive patient information with confidentiality and discretion.

• Referral bonus opportunities
• Generous paid time off (PTO)
• Health insurance plan for you and your loved ones, Medical, Dental, Life, and Disability. Effective day of hire.
• Employer-matched retirement saving funds
• Mileage reimbursement
• Tuition reimbursement for qualifying degrees
• Pre-tax flexible spending accounts (FSAs) for health care and dependent care
• Personal wellness and financial offerings
• Short Term Disability, Supplemental Life Insurance, Accidental Death & Dismemberment Insurance, Life Insurance, Long Term Disability
• Discounted movie tickets
• Monthly employee appreciation events
• On-site Fitness Center (Lynn office)

Since 1911, All Care has been expanding programs and services to meet the changing needs of the patients we serve. All Care’s dedicated health care professionals and caring staff provide the highest quality, compassionate services to patients and families throughout the North Shore, Eastern MA, Greater Boston & Merrimack Valley communities. All Care specializes in providing a full continuum of in-home services.

From nursing and rehabilitation therapy to palliative and hospice care to private pay services and adult foster care, we offer solutions, resources, and assistance to each patient and family ensuring quality of life at every phase of need. All Care is Medicare certified and licensed by the Commonwealth of Massachusetts.