Overnight Building Monitor
Job Description & How to Apply Below
Bridgewell strengthens communities by providing an unmatched range of social and human services that empower people with disabilities and other life challenges to live safe, self-directed, and productive lives. Bridgewell delivers support through community housing, day programs, outpatient treatment, recovery services, education, and employment training. We're committed to helping people in need, from those with autism to people with substance use disorders, become engaged members of their communities.
Bridgewell is also the industry leader in developing innovative offerings responding to unmet or emerging needs.
Our employees take pride in making everyday count to its fullest. They are committed to adding value to the lives of the people we support, and they bring energy, ideas, and a passion for service. Does this describe you? Then please consider joining our incredible team!
Connecting People with Possibilities
Mission: Bridgewell inspires hope and empowers people experiencing life challenges to achieve their fullest potential.
Summary: An Affordable Housing Overnight Building Monitor ensures the safety, security, and stability of residents during overnight hours. They monitor the facility, conduct rounds, manage crises, document incidents, complete monthly rent collection, and maintain a calm and safe environment.
Schedule: Friday, Saturday 7:00pm-3:00am and Sunday, Monday 9:00pm-5:00am (32 hours per week) Awake overnight
Essential Duties and Responsibilities:
Perform regular, documented rounds of the interior and exterior of a 40-bed rooming house, ensuring resident safety, security, and compliance with house rules.Monitor the environment for emergencies, maintenance concerns, safety hazards, and unauthorized visitors, and ensure all doors and common areas are secure.Monitor security cameras for three affordable housing properties while maintaining an on-site presence at the organization's largest 40-bed rooming house.Conducts regular, scheduled rounds of all building floors, stairwells, and perimeters. Keeps a detailed nightly log of completion times for rounds and reports any unusual activity.Respond timely and appropriately to incidents, resident concerns, alarms, and emergency situations, and communicate significant events to supervisory staff in accordance with agency procedures.Collect and document monthly rent payments from residents, issue receipts as required, maintain accurate records, and report payment concerns or discrepancies to management in accordance with agency policies and procedures.Maintain an awake overnight presence to support resident safety, provide crisis intervention when needed, and coordinate emergency response with first responders and on-call staff.Conduct wellness checks in accordance with program policies.Provide basic problem-solving assistance.Always maintain appropriate professional boundaries and confidentiality.Enforce program rules and regulations, such as curfews or visitor policies.Provide services to people in our services according to DDS, DMH, Mass Health, HUD, DPH, BSAS, and all applicable regulatory standards, as well as Bridgewell policies and procedures.Maintain shift notes, checklists, assignments and other required documentation according to all applicable regulatory standards as well as Bridgewell policies and procedures.Conduct all steady care calls as per guidelines (applies to all awake overnight shifts).Maintain all mandatory training certifications as well as additional program specific trainings.Serve as the program's specific Fire Safety Officer or Safety Coordinator or Human Rights Officer, if applicable.Inspects the building for hazards, reports maintenance issues to facility management, and ensures cleanliness.Attend and participate in program staff meetings and supervision meetings.Maintain cleanliness, perform light cleaning (e.g., sweeping, sanitizing spaces), and ensure the facility is quiet and secure.Respond to resident conflicts, concerns, or emergencies (health, behavioral) using trauma-informed care and de-escalation techniques.Demonstrates the core philosophy of universal support by embracing Bridgewell's core values:…
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