Office Coordinator -School Based Health Center - Lynn

SUMMARY:

10 month or 12 month

The School Based Health Center (SBHC) Office Coordinator is responsible for supporting the routine daily activities and functions of the SBHC. The Office Coordinator assists the Behavioral Health clinician(s) and Medical Provider(s) in all aspects of coordinating students’ medical and mental health care. The SBHC Office Coordinator is primarily responsible for scheduling student appointments for medical, behavioral health, and psychopharmacology providers;

organizing and maintaining record keeping data collection systems, including patient registration and parental consent forms; identifying and updating insurance coverage status and demographic information at each patient visit; and completing medical and behavioral health referrals. The SBHC Office Coordinator is responsible for maintaining and organizing the flow of students in and out of the SBHC.

• History of satisfactory attendance and a positive work attitude.
• Experience with adolescents/children, particularly of the age group of the individual school where employee is working.
• Experience in a Health Care and/or Mental Health setting; familiar with medical records and medical terminology preferred.
• Computer/typing Skills;
  Experience with Microsoft office applications including Word, Outlook, Excel, and PowerPoint.
• Knowledge of Third Party Billing, insurance reimbursement.
• Ability to work in a fast-paced environment that requires frequent multitasking;
  Flexibility.
• Effective Communication skills with multiple disciplines, professionals, and students/parents.
• Excellent organizational skills and social skills.
• Ability to work independently, be self-motivated, detail oriented, and assertive when necessary.

• Immunizations up to date and annual TB testing is required.
• Hepatitis B vaccine and annual flu immunization are strongly recommended. (All necessary vaccines are available at no charge at the health center).
• Results of inquiry to Criminal Offender Record Investigation (CORI) must be acceptable under health center standards.
• Must have their own transportation for use when transporting lab specimens, vaccinations, mail, and/or supplies to and from SBHC and LCHC.

• Respect and maintain patient confidentiality in all aspects of care including use of electronic information.
• Treat all patients in a welcoming and professional manner.
• Demonstrate professionalism by appropriate attire, attendance, attitude, and behavior within the clinical setting.
• Contribute to the team effort by supporting all team members and maintaining an open and positive attitude.
• Welcome new employees to the team by assisting with their orientation to the team and mentoring them, as requested.

• Responsible for coordinating daily activities and functions of the Integrated SBHC including all Behavioral Health and Medical tasks.
• Organize and maintain record keeping data collection systems, including patient registration forms, encounter forms, and provider’s notes; maintain and organize all files.
• Schedule student appointments for both medical and Behavioral Health.
• Answer phones.
• Assist SBHC Site manager and other staff clinicians with promoting clinic services and assuring necessary communication among LCHC, Lynn Public School students, staff, nurses, parents, as well as the other SBHC staff.
• Monitor and facilitate patient flow, to assure efficiency for patients and providers for both medical and Behavioral Health services. Maintain order and discipline in the SBHC. Order and stock clinic supplies. (Office supplies are the responsibility of the Office Coordinator. Clinic medical supplies and Behavioral Health supplies are the responsibility of the providers who may request the assistance of the Office Coordinator as needed).
• Report pertinent patient observations to the appropriate provider.
• Maintain confidentiality in accordance with LCHC Confidentiality Policy.
• Attend relevant / required DPH and other trainings.
• Perform word processing and data entry duties as needed. Prepare reports for DPH, LCHC, and SBHC.
• Talk with students briefly…