Multimedia Technician

Why join Harvard University Central Administration?

Harvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's overall excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. Through dynamic and collaborative partnerships, CADM provides high-quality and efficient services to the schools to help them achieve their goals.

Harvard University Information Technology (HUIT) is a community of Information Technology professionals committed to understanding our users and devoted to making it easier for faculty, students, and staff to teach, research, learn, and work through the effective use of information technology. We are recruiting an IT workforce that has both breadth in their ability to collaborate and innovate across disciplines – and depth in specific areas of expertise.

HUIT offers opportunities for IT professionals to learn and work in a unique technology landscape and service-focused environment. If you are a technically proficient, nimble, user-focused and accountable IT professional who also connects with the importance of collaborating well in a team environment we are looking for you!

Our Mission: huit.harvard.edu/about

We empower the Harvard community with essential and transformative technologies to advance education, knowledge, and discovery.

• Human-centered
• University-focused
• Innovation-driven
• Team-oriented

HUIT’s IT Academy aims to enable each IT staff person to grow professionally and become a trusted partner to her or his team. The IT Academy is built on the belief that every IT staff member across the University (including technology employees at each school and campus) can grow in her or his area of expertise as well as building strong people and project management skills.

Learn more here: (Use the "Apply for this Job" box below)..

Education Support Services (ESS) in Harvard University Information Technology (HUIT), provides audiovisual and instructional support, training, and consulting services to faculty, staff, and students. The team supports the school's mission by delivering audiovisual technology offerings that enhance and creatively advance the teaching and learning environment.

ESS is comprised of three service groups:
Teaching & Learning Support, Integrated Audiovisual Services, and Event & Media Production. This role will be a part of the Teaching & Learning Support team.

The Multimedia Technician provides multimedia AV support for Harvard courses and events offered by the Faculty of Arts & Sciences. Includes videography, setup and breakdown of equipment, AV troubleshooting, including emergency response, system testing, and event support. Work will be assigned by field support service managers based on available shifts. Training on equipment, workflow, and spaces will be provided by ESS.

• Support faculty, students, and staff in the use and care of classroom multimedia, including video projection from a variety of sources, audio reinforcement in large lecture classrooms, basic troubleshooting of sound systems, and digital video capture as directed by ESS team leaders
• Assist faculty, students and staff with projection of teaching materials from PowerPoint, keynote, google sheets, You Tube and other media sources
• Ensure prompt and professional communication with instructors, staff and students
• Take directions from ESS staff and leaders on assignments, policies and protocols
• Help coordinate multimedia technology for course and event support
• Check out AV equipment and transport to and from classrooms
• Set up AV equipment to begin recording classes in a timely manner before each class begins
• Strike AV equipment once class has finished and check equipment back into main office
• Record teaching in classrooms and labs, planning and zooming to capture instructor movement and use of writing surfaces as required
• Ensure high quality audio and video recording
• Help with maintenance of AV equipment
• Provide availability to shift coordinators to assist with scheduling in a timely…