Benefitfocus Sr Implementation Consultant

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against:
We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.

We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Get to Know the Opportunity:
Benefitfocus, Inc., a Voya company, is a leading provider of cloud-based benefits software solutions for consumers, employers, insurance carriers, and brokers. Benefitfocus serves millions of consumers through an integrated portfolio of products and services that enable clients to efficiently shop, enroll, manage, and exchange benefits information. With a user-friendly interface and consumer-centric design, the Benefitfocus Platform provides a single destination for consumers to access and manage their benefits.

Benefitfocus is seeking an HCM Sr Implementation Consultant to join our Customer Success Organization. In this role, you will be responsible for gathering data integration requirements and delivering solutions that meet clients’ data integration needs. You will support both new employer groups during implementation and existing customers navigating business changes that impact how data is exchanged with Benefitfocus. As an HCM Sr Implementation Consultant, you will develop expertise in Benefitfocus and industry-standard integration approaches while partnering with customers, payroll vendors, HCM providers, and internal engineering teams to ensure timely, accurate, and high-quality data integrations.

Success in this role requires a strong customer focus, technical aptitude, organizational skills, and the ability to manage multiple concurrent projects in a fast-paced environment. This role is remote; however, candidates must be located within commutable proximity to one of our major office locations to support periodic onsite collaboration, team connection, and business priorities.

• Work with customer payroll vendors to determine outbound deduction file or API integration requirements.
• Partner with customer HCM system teams to identify inbound demographic file or API integration requirements.
• Extract files and ensure successful, accurate, and timely delivery to vendors.
• Facilitate discovery sessions, integration overviews, training sessions, and implementation project meetings.
• Gather and analyze customer integration requirements and recommend appropriate integration solutions.
• Translate customer requirements into accurate and concise requirements documentation for internal engineering review and development.
• Refine requirements documentation based on customer feedback and engineering team recommendations.
• Develop and execute testing plans to validate data integrations.
• Oversee and support component testing and user acceptance…