Learning Design Lead - AI

Responsibilities

• Program Leadership & Stakeholder Engagement
  • Serve as primary point of contact for all AI Learning Program stakeholders, including executives, HR, and external partners.
  • Collaborate with the Associate Director to represent the program in executive forums, define and update roadmap, measurement rubrics, learning prioritization, and scaling strategies.
  • Partner with the communications team to deliver program-related communications to relevant stakeholders.
  • Develop program timelines, milestones, and KPIs to report progress to stakeholders.
• Instructional Design and Development
  • Design and develop learning programs that build foundational AI literacy and advanced capabilities across the workforce.
  • Create learning pathways to help employees integrate AI tools into daily work.
  • Partner across organization to support skilling initiatives.
• Operations & Vendor Management
  • Manage vendor relationships to ensure the program has required resources.
  • Respond to inquiries from the AI learning mailbox promptly and professionally.
• Budget & Reporting
  • Own full lifecycle of the AI Learning program budget, from creation to tracking and burn management.
  • Lead all reporting efforts, including project plans, OKRs, executive dashboards, ECCs, and steering committee updates.
• Event Management
  • Oversee planning and execution of all AI Learning events, ensuring high‑quality experiences aligned with program values.
  • Coordinate with supporting teams while maintaining accountability for successful delivery.
• Documentation and Governance
  • Maintain strong documentation practices for transparency, continuity, and informed decision‑making.
  • Develop and manage program governance materials, including committee operating guidance and program documentation.
  • Coordinate with supporting people and teams while maintaining accountability for successful delivery.

• Bachelor's degree in instructional design, learning design, or related field (or equivalent work experience).
• 2+ years of experience developing corporate learning programs related to AI, digital transformation, or emerging technologies; 5+ years of experience designing and leading large‑scale enterprise‑wide learning or skilling initiatives.
• Strong stakeholder management and cross‑functional collaboration skills with executive visibility.
• Experience owning and managing program budgets, including forecasting and tracking spend.
• Exceptional written and verbal communication skills, with ability to engage with, present to, and influence executive stakeholders.
• Experience leading communications across multiple stakeholder groups, including HR, leadership, and external vendors.
• Proven ability to plan and execute high‑impact events with attention to detail and participant experience.
• Strong organizational and project management skills with ability to manage multiple priorities and deadlines.
• Demonstrated excellence in documentation practices, maintaining clear, consistent, and accessible program records.
• Proficiency in creating and managing reports for diverse audiences (e.g., OKRs, project plans, executive summaries, steering committee updates).
• Proficiency with productivity and collaboration tools (e.g., Microsoft Office Suite, SharePoint, Teams).

• Program management (PgMP) or project management (CAPM, PMP) certifications.
• Certification in instructional design tools or methodologies (e.g., ATD, CPTD, Kirkpatrick).
• Experience in IT, health care, or insurance environments.
• Familiarity with project management tools (e.g., Planner, JIRA Align, MS Project or similar).

• Washington, D.C. metropolitan area
• Louisville, KY metropolitan area
• Dallas, TX metropolitan area
• Fort Lauderdale, FL metropolitan area
• Charlotte, North Carolina
• Atlanta, Georgia
• Tampa, FL
• Boston, MA
• New York City, NY
• Nashville, TN

It is the policy of Humana to not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. Humana is committed to affirmative action and will base all employment decisions solely on valid job requirements.