High School: Operations Manager - Greater Boston, MA (2026-2027

Operations Manager

The Operations Manager at KIPP Academy Lynn Charter School ensures that the school operations effectively serve and support students, families, and school staff. Reporting to the Director of School Operations (DSO), the Operations Manager works closely with the Operations Team to support the budgeting, organization, and logistics of the school community. In doing so, the Operations Manager helps create a professional and authentic environment that allows for a culture of joy, excellence, care, and community where educators can make long-term transformative outcomes for students.

This role requires consistent and reliable demonstration of the following essential job functions and key responsibilities:

Strategic Projects

• Manage year-long and short term strategic projects around the school
• Engage in, and manage projects from beginning to end with little initial direction
• Manage up when needed and get the information needed to accomplish objectives
• When something is wrong, fix it. When something could be better, refine it

Personnel Management

• May manage the staff and day to day of our Nutrition Team
• May manage the staff and day to day of our Front Desk Team
• Lead weekly one-on-one meetings with all direct reports
• Develop professional development plan for all direct reports
• Manage the performance manage process for all direct reports

School Wide Logistics Management

• Manage all testing and assessments; including MCAS
• Support transportation for all students; working closely with our vendor
• Support the DSO in managing the school-wide calendar for events
• Support the DSO in managing field trips
• Support school wide systems such as arrival, lunch + recess, dismissal, and late pick up

Budget

• Support DSOs in management of the school-wide budget
• Support when necessary the inputting all receipts for the school credit cards
• Understands system coding process

Nutrition

• Lead or assist with the following:
• Ensure all certifications and permits are up-to-date annually
• Track daily consumption of all meals along with the Nutrition team
• Order all meals for students in accordance with compliance standards and student allergies
• Complete monthly reimbursement and annual compliance reviews
• Obtain + maintain Serv Safe certification
• Support with cafeteria coverage as needed

Operations Team Support

• Support the DSO with all matters on campus
• Attend some DSO trainings
• Serve as a second in command for DSO responsibilities when necessary
• Support the DSO in meeting school-wide operations goals
• Support and cover the front desk as needed
• Other duties as assigned by the School Leader or DSO

Leadership

• Seek and implement feedback from stakeholders (parents, peers, manager, etc.) and offer feedback in an honest, respectful and timely way
• Uphold and maintain a positive, nurturing, achievement-oriented school culture
• Maintain professionalism at all times
• Work relentlessly to meet development and functional goals

General Requirements and Responsibilities

• Embody KIPP MA's Code of Conduct by acting with integrity, leading with humanity, centering self-awareness and critical consciousness, taking personal responsibility, and engaging productively
• Participate and engage in regional professional development and community events as required
• Demonstrated ability to collect and interpret data, evaluate, reason, define problems, establish facts, draw valid conclusions, and make reasonable judgments and decisions in a timely manner in accordance with the needs of the school
• Self-awareness, flexibility and emotional intelligence to navigate a setting with students who express diverse needs
• The consistent use of interpersonal and self-management skills to effectively support behavioral and emotional needs of students to ensure a safe and inclusive environment, as well as build relationships and manage conflict with students, staff, and caregivers
• Effective communication skills to perform assigned duties and to meaningfully exchange information with students, staff, families and others in person, through written communication, in front of groups, and on virtual platforms
• Physical mobility to move self in various positions in order to execute duties effectively, which may include kneeling, walking, pushing/pulling, squatting, twisting, turning, bending, stooping and reaching overhead
• Physical strength sufficient to periodically lift and/or carry 20 pounds of materials or supplies and to physically restrain a student to keep from harming themself and/or others in an emergency situation
• Manual dexterity sufficient to perform repetitive hand/wrist/arm motions and to operate a computer and office equipment

KIPP MA staff are supported in their demanding work by experienced and dedicated leadership and staff who have themselves proven successful in their role. Our KIPP MA Executive Leadership Teams maintain consistent systems and procedures designed to permit staff to do their best work.

In addition to the responsibilities listed above, there will occasionally be other duties as assigned that staff will…