Hospice Clinical Manager

Position Overview

The Hospice Clinical Manager provides clinical and operational leadership for the hospice care team, ensuring the delivery of high-quality, compassionate, patient-centered care. This role oversees daily clinical operations, supervises interdisciplinary staff, promotes regulatory compliance, and drives quality improvement initiatives while fostering a collaborative and supportive team environment.

Location:

Lynn.

This position follows a Monday–Friday schedule, with four days based in our Lynn office and one day working remotely.

Position Type:
Full Time.

• Provide day-to-day leadership and oversight of hospice clinical operations to ensure exceptional patient care and efficient workflow.
• Supervise, mentor, and support clinical staff through regular coaching, performance evaluations, and professional development.
• Monitor staffing levels, caseload distribution, and productivity to ensure quality care and operational efficiency.
• Collaborate with the interdisciplinary team to coordinate patient care and ensure individualized plans of care are implemented and updated.
• Monitor patient and family outcomes and address changing clinical needs through ongoing assessment and care coordination.
• Ensure compliance with Medicare Conditions of Participation, state and federal regulations, accreditation standards, and agency policies.
• Participate in recruitment, interviewing, hiring, onboarding, and retention of clinical staff.
• Lead and support quality improvement initiatives, including clinical audits, utilization review, performance improvement activities, and outcome monitoring.
• Assist in developing and implementing clinical policies, procedures, and best practices.
• Coordinate staff education, orientation, competency validation, and ongoing clinical training.
• Promote a positive, collaborative culture that supports employee engagement, accountability, and excellent customer service.

• Active Massachusetts Registered Nurse (RN) license is required, BSN preferred.
• Minimum of two years of hospice or home health experience, including at least one year in a clinical leadership or supervisory role.
• Strong knowledge of hospice regulations, Medicare Conditions of Participation, quality standards, and interdisciplinary care.
• Demonstrated leadership, organizational, problem-solving, and conflict-resolution skills.
• Excellent verbal and written communication skills with the ability to motivate and develop staff.
• Proficient in Microsoft Office applications, including Word, Outlook, and Excel.
• Proficiency in EMR/EHR systems.
• Valid Massachusetts driver’s license, reliable transportation, and proof of automobile insurance required.

• Generous earned time package.
• Retirement planning: 403(b) savings plan with employer match.
• Tuition reimbursement.
• Comprehensive insurance coverage including medical, dental, life, and disability effective on date of hire.
• Pre‑tax flexible spending accounts (FSAs) for health care and dependent care expenses.
• Access to personal wellness and financial support programs.

Since 1911, All Care has been expanding programs and services to meet the changing needs of the patients we serve. All Care’s dedicated health care professionals and caring staff provide the highest quality, compassionate services to patients and families throughout the North Shore, Eastern MA, Greater Boston & Merrimack Valley communities. All Care specializes in providing a full continuum of in‑home services.

From nursing and rehabilitation therapy to palliative and hospice care to private pay services and adult foster care, we offer solutions, resources, and assistance to each patient and family ensuring quality of life at every phase of need. All Care is Medicare certified and licensed by the Commonwealth of Massachusetts.