Customer Service Associate

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.

• Assist customers with questions and recommendations.
• Manage sales transactions while operating the assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, recover merchandise, receive merchandise, and assist with unloading trucks and stock replenishment.
• Ensure a positive, safe, and respectful environment while interacting with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, trash, and overall presentation.
• Other duties as assigned.

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred.
• Ability to follow instructions and interpret operational documents required.
• Must be able to lift 30–50 lbs from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer an Employee Assistance Program, retirement plans, educational assistance, and more.

Employment Type:

Part-time. Minimum hours: 15. Max hours: 15.5 per week.

Location:

15 Joyce St, Lynn, Massachusetts 19020.

We are an equal opportunity employer and are committed to recruiting, hiring, training, and promoting qualified people of all backgrounds.

In accordance with local laws in AZ, AR, CO, FL, GA, , IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT, VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles.

We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position.

This is not to be considered a complete list of job duties; those appear in the job description for this position and may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Employment is at-will, meaning either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.