Regional Account Director; RAD

Job Details

• Level: Experienced
• Location:
  
  Massachusetts (Eastern)
• Position Type:
  Full Time
• Education Level: 4 Year Degree
• Salary Range: $90,000.00 - $ per year
• Travel Percentage:
  Road Warrior
• Job Category:
  Sales

Inform Diagnostics, a Fulgent Genetics Company, is a nationally recognized diagnostics laboratory focused on anatomic pathology subspecialties including gastrointestinal pathology, dermatopathology, urologic pathology, hematopathology, and breast pathology. Founded in 2011, our parent entity, Fulgent Genetics, has evolved into a premier, full‑service genomic testing company built around a foundational technology platform. Through our diverse testing menu, Fulgent is focused on transforming patient care in oncology, anatomic pathology, infectious and rare diseases, and reproductive health.

We believe in providing a wide range of effective, flexible testing options in conjunction with best‑in‑class service and support to redefine the way medicine is managed for patients and clinicians alike. Since integrating with our therapeutic development business, Fulgent is also developing drug candidates for treating a broad range of cancers using a novel nanoencapsulation and targeted therapy platform.

The Regional Account Director (RAD) is a robust client retention position with a primary focus on penetration and growing business within established base accounts. Works cross‑functionally as an SME in one or more specialty areas (Derm, GI, and/or GU). Responsible for all aspects of the sales process including gaining access to physician group executives, developing and executing account strategies, driving sales presentations, and closing growth opportunities within an assigned region.

Assists with onboarding and training of newly hired sales team members.

• Establish, build, and maintain relationships within assigned base accounts while monitoring account health and targeting strategic opportunities for penetration.
• Execute client retention and penetration strategies, ensuring clients utilize IDX resources to their fullest potential.
• Utilize daily quota achievement tool to identify overall territory performance vs. target, as defined by leadership.
• Drive incremental business by implementing a gap analysis approach, identifying non‑IDX targeted physicians.
• Maintain and provide documented feedback, retention strategies, and opportunity pipeline within D365 (CRM).
• Participate in webinars, conferences, and other corporate events as applicable.
• Develop and oversee sales training programs; liaise with sales leaders to build robust training solutions.
• Demonstrate core level knowledge of anatomical pathology, technology solutions, and competitive strategies through use of company resources including on‑the‑job training, in‑house literature, marketing material, and sales brochures.
• Meet all quotas assigned by management.

• Approximately 75% travel and the ability to work flexible hours when required.
• Bachelor’s Degree from an accredited university is required.
• Minimum five plus (5+) years’ combined experience in health‑care account management, sales, and training.
• Experienced sales professional with the ability to develop and manage a myriad of relationships within key accounts and a broad understanding of the health‑care industry.
• Valid driver’s license and ability to do overnight and air travel.
• High degree of understanding of client relationships with physicians, their needs, and how to provide service and technology solutions for their pathology needs.
• Demonstrated decision‑making ability towards solving problems, working under pressure, and effectively communicating solutions to coworkers and customers.
• Self‑starter with a strong sense of ownership and ability to work autonomously.
• High energy, enthusiastic, and motivational style.
• Tactical and strategic thinker.
• Able to embrace and lead change management.
• Proficient in Microsoft Office Suite, specifically Word, Excel, PowerPoint, Outlook, SharePoint, and learning management systems.
• Drive for results and continuous improvement in service and quality.
• Teamwork – commitment to the achievement of team and…