Clinical Case Manager; Housing Job Lynn area,Massachusetts USA,Social Work

Position: Clinical Case Manager (Housing)

Summary

The Housing Case Manager is responsible for supporting individuals in obtaining and maintaining housing, maximizing benefits, working with external agencies, establishing community relationships, and accessing internal resources as needed.

Schedule

Monday-Friday 9:00am-5:00pm (40 Hours)

Essential Duties & Responsibilities

Develop and maintain positive relationships with local service agencies, providers, realtors, and community landlords.

Collect tenant rents and follow through on late rent collections including distribution of notices. Submit rents to Bridgewell financial services department.

Conduct apartment inspections quarterly and/or as the situation may warrant. Generate correspondence/reports for supervisor and follow-up letters to tenants as needed.

Mediate with Property Manager common in‑house disputes between tenants.

Report maintenance needs reported by the tenant to Bridgewell Facilities Department in a timely manner.

Provide support to individuals with completing HUD housing applications/education applications and other needs associated with housing and continuing education documents.

Document housing progress for each tenant using HUD HMIS system and tier client medical records.

Conduct individual and group informational/educational sessions focused on ensuring housing stabilization, housing challenges and other issues.

Work with individuals on maximizing benefits and income including entitlements, work opportunities, and insurance management.

Maintain required documentation according to HUD and all applicable regulatory standards.

Maintain applicable core training certifications.

Other duties as assigned.

Required Education/Experience

Preferred educational background:
Associate's Degree, or working towards degree in related field, or High School diploma or GED with a minimum of 2 years of successful employment within a housing and/or benefits maximization focused program.

Experience managing individuals with substance abuse and mental health conditions.

Required Skills/Knowledge

Knowledge of housing services, challenges, and resources within demographic area

Knowledge of Massachusetts entitlements, housing subsidies, vocational opportunities, and State insurance programs.

Excellent organizational and problem solving skills

Warmth, empathy, and ability to set limits while maintaining a positive and respectful attitude.

Flexibility, good judgment, organizational skills, and reliable

Proficient in using computer, word processing, spreadsheets, navigation of internet

Bilingual/bicultural preferred especially in Spanish or Khmer.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to climb stairs. The employee must be able to lift and/or move up to 20 pounds. The employee must have a normal range of eyesight with or without corrective lenses, and have a normal range of hearing with or without corrective equipment.

Bridgewell offers

Excellent health benefits—medical, dental, vision. We believe our benefits package is one of the most competitive.
Generous paid time off includes your birthday (that's right, we even give you your birthday off!)
A collaborative work environment that values new insight and personal contributions
With over one hundred programs in the North Shore, Lowell, and Merrimack Valley we provide excellent opportunities for training and development.
Additional compensation for on‑call rotations
Opportunities for professional development and growth

Why Should You Apply

If the top benefits alone don't sway you, our compassionate and collaborative work environment should! Bridgewell is committed to training and developing staff and provides opportunities for you to have a positive impact on the work you do.

Additional Requirements

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Requires acceptable CORI results according to Bridgewell policy.

Equal Opportunity Employment

Bridgewell is committed to creating a diverse environment and is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Pay Range

The pay range listed for this position is the hourly rate range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, or other applicable factors permissible by law.

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