Veterinary Receptionist - Hyannis, MA

At Barnstable Animal Hospital, we are known for serving our patients and clients with compassion, empathy, and integrity. We are always looking for dedicated and enthusiastic individuals who are eager to help us continue providing the best care and service to our patients and clients.

If you believe your values match those of our practice and you would like to be part of an outstanding team, we would like to hear from you.

• Schedule: Monday, Tuesday, Thursday, Friday and one Saturday each month.
• Status: Full-time
• Salary: $22 – $25 per hour
• Requirements: Bilingual and fluent in either Spanish or Portuguese.

• Greet clients and patients with warmth and professionalism.
• Answer phones, route calls appropriately, and respond to voicemails promptly.
• Schedule appointments and manage a multi‑doctor calendar efficiently.
• Check patients in/out and ensure accurate client and patient information.
• Collect payments, process invoices, and review estimates with clients.
• Maintain a clean, organized front desk and welcoming lobby environment.
• Manage medical record requests, reminders, and basic administrative tasks.

• A positive attitude, reliability, and a genuine passion for veterinary medicine.
• Professional, compassionate communication with clients and staff.
• Knowledge of basic appointment types and preventative care, including vaccines.
• Ability to multitask and use basic computer skills.

• Financial Rewards: Competitive pay, 401(k) matching, tuition support, and referral bonuses.
• Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options, up to three weeks of paid parental leave, generous PTO, and employee discounts.
• Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, and uniform allowance.
• Lifestyle Perks: Six paid holidays, Employee Assistance Program, and pet discounts.

Diversity, equity, inclusion, and belonging are core values at Barnstable Animal Hospital. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world, and we are committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.