Product Operations Lead | MarketStreet, Lynnfield

Product Operations Lead | Market Street, Lynnfield

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well.

The Product Operations Lead is part of the store leadership team responsible for executing on the store product strategy, including product operations and inventory management. They lead inventory shifts, oversee back of house product operations, and ensure both the floor and BOH are stocked and well‑organized. They provide input to team member performance evaluations, store hiring decisions, and act as Supervisor on Duty (SOD).

When scheduled on the floor, they deliver a world‑class guest experience.

• Collaborate with store leadership to bring product strategy to life.
• Plan, prioritize, manage, and lead inventory processing and accuracy activities per SOPs.
• Execute product actions (e.g., pull backs, consolidations, repricing).
• Engage team members in inventory management by creating a fun and productive shift atmosphere.
• Monitor product levels and communicate findings to support sell‑through strategy and optimal product availability for guests.
• Interpret daily business data and metrics to inform actions and provide recommendations to store leadership regarding product focus or pricing.
• Participate in the store’s hiring process (recruitment, selection, onboarding, training).
• Address team member performance and support ongoing learning and development through feedback, coaching, demonstrations, and hands‑on experiences.
• Contribute to a respectful and inclusive team environment by establishing supportive relationships.
• As Supervisor on Duty during store open hours, move dynamically and lead from the floor to ensure every guest receives technical product education and a world‑class experience.

• Must be legally authorized to work in the country in which the store is located.
• Must have the ability to travel to the assigned store with reliable transportation.

• The work schedule varies based on store needs.
• Shifts:
  
  mornings, afternoons, evenings, weekends, and holidays.
• During peak times, special events, or other circumstances, schedule may include early mornings or late nights/overnights.

• 1 year of work experience.
• Experience with inventory management, product/visual merchandising, stocking, or planning and logistics, including using business technology.
• Experience leading, mentoring, delegating, or implementing processes with others.

• Education:
  
  High school diploma/GED/equivalent or higher.
• Retail, sales, distribution center, or warehouse operations related experience; reviewing and interpreting business reports and metrics.
• For experiential stores with food/beverage service only:
  Food safety and/or liquor service certification.

• Inclusion & Diversity:
  Creates/supports an inclusive environment that values and celebrates differences.
• Integrity:
  Behaves in an honest, fair, and ethical manner.
• Adaptability/Agility:
  Navigates uncertainty, can change priorities in a fast‑paced environment, and recovers quickly from setbacks.
• Leadership:
  Wants to lead and inspire others, motivates, empowers, develops, and directs people as they work.
• Collaboration & Teamwork:
  Works productively with and supports others to achieve common goals, seeks connections, partnerships, and diverse perspectives.
• Decision Making/Problem Solving:
  Identifies opportunities for improvement, evaluates alternatives, and makes effective, timely decisions.
• Planning and Organizing:
  Plans and organizes work efficiently to ensure completion in alignment with priorities.
• Interactive Communication:
  Conveys information effectively and understands information shared while interacting with others.

• Moves through the store; front of house with bright lights and loud music, back of house with no windows or natural light.
• Works as part of a team, sometimes independently, using a computer or other technical devices.
• May…