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Member Experience & Solutions Specialist

Job in Lynnwood, Snohomish County, Washington, 98037, USA
Listing for: Gesa Credit Union
Full Time position
Listed on 2026-09-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 28000 - 47000 USD Yearly USD 28000.00 47000.00 YEAR
Job Description & How to Apply Below

Gesa Credit Union in Richland, WA is seeking a motivated Member Contact Center Specialist to deliver exceptional service through various channels (phone, email, chat). You will deepen member relationships, educate on digital options, and cross-sell products while maintaining high service standards.

The role requires knowledge of financial products, strong communication skills, and the ability to meet KPIs. A cooperative, team-oriented environment and opportunities for growth are offered.

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