Program Specialist Intake Advisor and Admissions Specialist

Overview

Program Specialist 3:
Intake Advisor and Admissions Specialist

SALARY: $56,880 - $64,440

LOCATION:

Lynnwood, Washington

This position plays a critical role in safeguarding the integrity of Edmonds College admissions and enrollment processes. Program Specialist 3 works in the Enrollment Services office under general direction and reports to the Assistant Dean of Enrollment & Student Services (Hajira Syed). This position will focus on identifying, investigating, and mitigating potential admission and enrollment fraud, in alignment with the State Board for Community and Technical Colleges (SBCTC) fraud prevention guidelines.

This role supports the Office of the Registrar by analyzing application patterns, verifying student identities, and collaborating with internal and external stakeholders to ensure compliance and protect institutional resources.

This position also provides intake advising, in specific to non-award seeking students. Facilitate their admissions, placement, and enrollment process. Additionally provide initial guidance and get them in touch with other support services if needed. This position will also provide backup coverage for customer service modalities as needed, delivering inclusive, professional support across in-person, phone, email, and virtual platforms.

The nature of the work is professional and requires the ability to work independently, interpret, and apply federal, state, and college policies, procedures, and regulations, as well as coordinate with Student Services programs (Financial Aid, Cashiers, Advising, Credentials, and Enrollment) to ensure that college administrative capabilities are maintained. It requires a high level of confidentiality, attention to detail, and the ability to communicate effectively and empathetically with a diverse student population.

This is a classified position reporting to the Associate Dean of Enrollment Services.

For information on applying, please see Application Procedures and Required Documents, below. Applications received by February 13, 2026 at 5pm PST will receive priority consideration. Position is opened until filled.

• Monitor and analyze student applications for indicators of potential fraud using established protocols and evolving patterns.
• Conduct identity verification processes in accordance with SBCTC guidelines and institutional policies.
• Collaborate with departments such as Financial Aid, Student Financial Services, and IT to investigate and resolve suspected fraudulent activity.
• Maintain accurate documentation of investigations and outcomes for audit and reporting purposes.
• Develop and refine fraud detection workflows and contribute to training materials for staff.
• Communicate with suspected applicants in a professional, tactful, and de-escalatory manner.
• Point of contact for any identi