Relationship Banker - Bilingual Spanish Language

Responsibilities

• Engage clients in the lobby to educate and assist with transactions.
• Accurately process cash transactions.
• Conduct deep conversations with clients to understand financial priorities and connect them to solutions.
• Execute the bank’s risk culture and operational excellence.
• Build relationships with clients to meet financial needs.
• Follow established processes and guidelines to do what is right for clients and the bank, adhering to laws and regulations.
• Grow business knowledge by partnering with experts in small business, lending, and investments.
• Manage financial center traffic, appointments, and outbound calls effectively.
• Drive the client experience.
• Manage cash responsibilities.

• Enthusiastic, highly motivated self-starter with strong work ethic and focus on results.
• Collaborative and builds strong relationships.
• Passionate, committed drive to improve clients’ financial lives.
• Confident in identifying solutions for new and existing clients based on needs.
• Communicates effectively and confidently, comfortable engaging all clients.
• Quick learner adapting to new info and tech platforms.
• Educates clients on how to conduct simple banking transactions via self‑service technologies.
• Strong critical thinking and problem‑solving skills.
• Follows established processes and guidelines, adheres to laws and regulations.
• Efficient time and capacity management.
• Focuses on results while acting in clients’ best interest.
• Able to work weekends and extended hours and travel.

• Experience in financial services industry, products, and solutions.
• One year of successful sales experience in a salary plus incentive environment with individual sales goals.
• Six months of cash handling experience.
• Bachelor's degree or business‑relevant Associate’s degree (business management, administration, finance).

• Adaptability
• Business Acumen
• Customer and Client Focus
• Oral Communications
• Problem Solving
• Account Management
• Client Experience
• Branding
• Client Management
• Client Solutions Advisory
• Relationship Building
• Business Development, Pipeline Management
• Prospecting
• Referral Identification and Management

High School Diploma / GED / Secondary School or equivalent.

1st shift (United States of America)

40

$25.00 - $27.88 hourly, based on experience, education, and skill set.

This role is benefits eligible and includes industry‑leading benefits, paid time off, resources, and support for employees to make a genuine impact.