Hardware Support Specialist - Bilingual Korean and English

Job Description

U.S. Bank is seeking a Hardware Support Specialist with move/add/change support and break/fix support experience to contribute toward the success of our technology initiatives.

Installs, relocates, reconfigures, removes, and maintains hardware, voice, and online data processing equipment.

Assists with records and audits of equipment, space, and spare parts inventories. Supports the installation, additions, moves, and changes to POS systems. Provides break/fix on-site support for all equipment within merchants’ locations.

Grants emergency access to critical environments within a high-risk facility to vendors and other business line staffing.

Successful applicants will exemplify U.S. Bank's ethical principles of uncompromising integrity, respect for others, accountability for decisions and actions, and good citizenship.

• High school diploma or equivalent, OR
• Technical or vocational certification
• At least 2 years' experience with installing, relocating, and maintaining computing hardware, such as monitors, small CPUs, and printers.
• At least 2 years' experience within a total information technology (IT) environment.
• Bilingual ability to read, write, and speak in business-level proficiency of KOREAN language and English

• Basic understanding in: IT standards, procedures, policy
• Basic understanding in:
  Mainframe hardware, Networking/communications hardware, Mid-range hardware, Server hardware, Storage hardware

• IT environment
• Hardware infrastructure
• Change control
• Technical troubleshooting
• H/W installation and support
• Telecommunications

This role requires working from a U.S. Bank location for all scheduled work days.

Lynnwood, WA.

Monday - Friday 9:00 AM - 6:00 PM PST

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to disability accommodations for applicants.

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about E-Verify program.

Pay Range: $31.30 - $41.73

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.