Hardware Technician

Hardware Tech

Under general supervision, performs intermediate engineering assignments associated with the receiving, staging, and initial configuration of computer equipment to meet design specifications.

Receives equipment and readies equipment for shipment. Organizes shipping material. Adds equipment to the internal inventory system. Racks and stacks equipment on the datacenter floor. Labels equipment. Cables equipment with appropriate labels. Performs power on tests. Performs initial configuration of equipment to assign IP addresses to allow for remote access. Performs reverse steps upon system shipment or decommissioning. Responsible for implementation of equipment within the project schedule.

Ability to manage multiple assignments concurrently. Performs complex intermediate to advanced functional tests of computer systems. Working knowledge of third-party software requirements for the client's core products and knowledge of how to install and configure the required third-party software. Working knowledge of third-party software configuration and network topology and configuration needed to comply with appropriate security standards. Working knowledge of network equipment configuration needed for proper functioning of the client core products, third-party software, and the systems on which they reside.

Working knowledge of the main equipment vendor's system specifications and configuration needed for the client core products and third-party software residing on the systems. Performs equipment installation and resolves implementation issues with the lead engineer; implements the design within the allowed schedule with general supervision. Integrates computer & network hardware, operating system software, and third-party software. Helps configure network device functionality.

Supports a secure system lifecycle with system installation, configuration, and patching in adherence with given security standards. Prepares system documentation, such as hardware design drawings, plans of system set-ups, cabling lists, project-specific drawings, and configuration reference manuals. Provides input to the technical lead on schedules and cost estimates. Interfaces with customers on specific projects or technical issues. Other duties may be assigned to meet business needs.

Required to work EST/EDT hours. May be required to work extended hours. Has to be able to lift servers, storage, and switches to physically install. Roll heavily loaded computer cabinets. Use server lift when necessary.

Experience:

Requires two (2) years of system infrastructure integration experience in comparable systems. Strong experience with system integration, networking, operating system/software installation and maintenance, help desk, and/or data storage technology, specifically with Windows, Linux, and VMware systems. Capable of hardware installation and configuration. Racking, cabling, and verifying correct operation. Knowledge of SQL Server, Oracle Database, Visual Studio, git, Active Directory, and Kubernetes is an asset.

Networking knowledge using TCP/IP protocols. Need practical working experience with Cisco switches, firewalls, and routers. HPE iLO & DELL iDRAC interfaces, HPE & DELL Servers and Workstations. Net App Arrays. Microsoft Windows, Red Hat Linux, and VMware vSphere & vCenter. Good PC skills required, including use of standard MS Office & Visio applications. Strong verbal, written, and interpersonal communication skills.

Ability to write professional and technical reports and procedures. Ability to make informal presentations to technical and non-technical staff and customers. Ability to prioritize work assignments and shift work efforts based on the needs of the department or business goals. Ability to work independently and be self-motivated. Ability to work effectively in a team environment. Demonstrates a high degree of personal and professional integrity.

Ability to occasionally work non-standard hours to accommodate business needs. Must be able to use laptop and Microsoft Teams & Outlook for extended periods of time to complete assigned task and duties. Must be able to use copier, labeler, and fax machines on an intermittent basis.

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence, and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.