Production Supervisor- Lynnwood

Production Supervisor
- Lynnwood

Bella's Voice Lynnwood, Washington, United States

About Bella's Voice

Bella's Voice is a Washington-based nonprofit organization dedicated to keeping pets and the people who love them together. Through our Pet Resource Center, community outreach programs, and mission-driven thrift stores, we provide critical support to families facing financial hardship while promoting animal welfare throughout our communities.
At Bella's Voice, we believe every pet deserves a safe, loving home and that compassion extends to both animals and people. Our work is powered by dedicated employees, volunteers, donors, and community partners who share our commitment to making a meaningful difference every day.

Job Title:
Production Supervisor

Employment Type: Non-Exempt, Full-Time

Department: Retail Operations

Reports To: Assistant Store Manager / Store Manager

Work Schedule: Morning, evening, weekend, and holiday availability required

Compensation: $21.00–$23.00 per hour

Location: Lynnwood, WA

The Production Supervisor leads the daily back-of-house operations by supervising Production Associates and volunteers while ensuring donated merchandise is sorted, priced, processed, and moved efficiently to the sales floor. This working supervisor promotes productivity, quality, safety, and teamwork while supporting Bella's Voice's mission.

Essential Duties and Responsibilities

• Supervise, coach, and support Production Associates and volunteers.
• Train employees in production standards, pricing guidelines, and safety procedures.
• Assign daily work priorities and monitor productivity.
• Provide ongoing coaching, feedback, and recognition.
• Oversee sorting, pricing, tagging, and preparation of donated merchandise.
• Ensure merchandise quality and pricing consistency.
• Coordinate the flow of merchandise from production to the sales floor.
• Monitor production goals and recommend process improvements.
• Inspect merchandise for quality and resale standards.
• Maximize resale opportunities while minimizing waste.
• Ensure accurate pricing and presentation.
• Maintain a clean, safe, and organized production area.
• Ensure proper lifting techniques and OSHA-compliant practices.
• Support donation intake and collaborate with front-end leadership.

Required Qualifications

• High school diploma or equivalent required.
• Two years of retail, warehouse, production, or thrift experience.
• One year of supervisory or team leadership experience is preferred.
• Strong communication, organization, and coaching skills.
• Ability to lift to 40 pounds.

Preferred Qualifications

• Thrift store or resale retail experience.
• Knowledge of clothing brands, housewares, antiques, or collectibles.
• Passion for animal welfare and community service.
• Medical, Dental, and Vision Insurance
• Paid Time Off
• 20% Employee Discount
• Leadership Development

Success During Your First 90 Days

• Build positive relationships with Production Associates, volunteers, and store leadership.
• Consistently meet production, quality, and merchandise flow expectations.
• Demonstrate effective leadership through coaching, organization, and accountability.
• Maintain a safe, organized, and efficient production area.

Job Description Disclaimer

This job description summarizes the primary duties of the position and is not intended to be all-inclusive. Bella's Voice reserves the right to modify responsibilities as business needs evolve.

Bella's Voice is an equal opportunity employer committed to a workplace free from discrimination and harassment in accordance with applicable federal, state, and local laws.