Pro Customer Service​/Sales

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$18.00/hr – $20.00/hr

Job Title: Pro Customer Service/Sales

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs.

They are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key: working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors.

The team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communication skills may be preferred at certain locations.

• Pro Paint Sales Specialist – $20.00/hr
• Pro Sales Associate – $19.00/hr
• Pro Account Sales Associate – $20.00/hr
• Pro Lot Loader – $18.00/hr
• Pro Delivery Driver – $20.00/hr

Paid vacation, paid sick leave, paid parental leave, six paid holidays, medical, dental, vision, tuition reimbursement, 401(k) with company match, ESPP, profit‑sharing bonuses, and other benefits. Benefit eligibility varies by paid status and full‑time/part‑time status.

Salaried associates are eligible for 2 weeks of vacation in their first year; full‑time hourly associates earn 40 hours of paid vacation after 6 months of continuous service; part‑time associates earn 20 hours of paid vacation after 6 months of continuous service; temporary associates are not eligible for vacation benefits. Salary and temporary associates earn 1 hour of sick time for every 40 hours worked;

full‑time associates earn 1 hour of sick time for every 40 hours worked or 4 hours per month, whichever is greater; part‑time associates earn 1 hour of sick time for every 40 hours worked or 2 hours per month, whichever is greater.

In Washington State (Spokane, Tacoma) sick time is earned at a rate of 1 hour for every 40 hours worked; in Seattle it is earned at a rate of 1 hour for every 30 hours worked.

Not applicable.

Full‑time.

Other;
Industry: Consumer Services.

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