Beauty Sales - Jo Malone London - Alderwood Mall

Beauty Sales - Jo Malone London – Alderwood Mall

In the Nordstrom Beauty Department, we strive to make our customers feel their best. As a member of the Nordstrom Beauty community, you’ll create personalized beauty experiences for customers and be part of a passionate team that values your unique skills.

The role involves engaging customers to understand their needs and maximizing sales with on‑trend & luxury beauty brands. Ideal candidates are passionate about beauty trends, makeup, and skincare, with the ability to build a customer following both in‑store and digitally.

• Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goals
• Collaborate with team members to create a welcoming and inclusive environment for all customers
• Set and achieve sales goals, for both in‑store and digital selling with effective use of selling tools (inclusive of text and social media)
• Book appointments and drive sales for in‑store Beauty events and services
• Keep department customer‑ready through organization and cleanliness
• Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and brand partners
• Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts
• Passion for customer service and beauty, including trends, makeup application, and skincare
• Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment
• Empathy and respect for all customers, providing a supportive environment during makeup and skincare application
• Strong multitasking, organization, and follow‑through skills
• Drive to achieve sales goals, with interest in using networking and technology
• The ability to work a flexible schedule based on business needs, including evenings and weekends

• Continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing and reaching to handle merchandise and assist customers
• Frequent use of hands for grasping, fine manipulation, pushing and pulling
• Handle bulky and sometimes awkwardly shaped items, including reaching for and lifting above the head
• Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds

Pay range: $24.05 – $25.05 per hour. Position may be eligible for performance‑based incentives/bonuses. Benefits include 401(k), medical/vision/dental/life/disability insurance options, PTO accruals, holidays, and more.

Eligibility requirements may apply based on location, job level, classification, and length of employment.

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom offers medical/vision, dental, retirement, paid time off, life insurance, disability, merchandise discount, and EAP resources.