Beauty Counter Manager - Clinique, Alderwood

Beauty Counter Manager - Clinique, Alderwood

Location:

Lynnwood, WA, United States

• Full time Schedule
• Hourly Rate: $17.13 – $22.50
• Commission: 3% on eligible net sales (company commission guidelines apply)
• Note:
  
  rates based on job, location, and schedule

As a Counter Manager in the Macy's Cosmetics Department, you will be responsible for managing all aspects of a cosmetics line, coaching a team of Beauty Advisors, engaging customers, and achieving sales targets.

• Inspire teamwork to reach sales goals and elevate the customer experience
• Create lasting connections with customers who are passionate about cosmetics, beauty, and fragrance
• Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results
• Develop and implement business driving events to achieve department goals
• Supervise proper presentation, organization, storing, and replenishment of stock
• Sell merchandise through effective customer service techniques and professional selling skills to reach personal productivity goals
• Meet and exceed your own and the company’s sales goals
• Work well with vendors to get the best business outcomes
• Manage vendor events and promotions, including scheduling and execution
• Maintain compliance with all hygiene standards
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

• Leadership:
  Demonstrated ability to lead a team effectively, providing guidance, support, and coaching to drive performance and engagement.
• Subject Matter Expertise:
  Proficiency in vendor line(s) and beauty trends serving as a knowledgeable resource in this area.
• Analytical
  
  Skills:
  
  Capability to utilize metrics and analyze detailed reporting to develop action plans for achieving sales goals.
• Communication:
  Strong communication skills, both written and verbal, to facilitate open and continuous communication within the team and across functional lines.
• Interpersonal
  
  Skills:
  
  Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments.
• Creativity and Strategic Thinking:
  Ability to think creatively, strategically, and technically to address business challenges and opportunities.
• Detail Orientation:
  Careful attention to detail in handling daily tasks, examining reports and making sure business goals are met.
• Collaboration:
  
  Partnership with the Prestige and total Beauty team to drive line sales and deliver the customer experience.
• Able to coach and provide feedback to Beauty Advisors to exceed daily goals.
• Possess a passion and a business‑minded attitude to succeed in a performance‑based setting.
• Able to resolve customer problems in a constructive and forward‑looking way and manage multiple tasks at once in a fast‑paced environment.
• Enthusiasm for the beauty industry and the skills to provide outstanding customer care.
• Strong organizational skills to manage multiple tasks at once while maintaining superior results.
• Flexible and able to use sound judgment in ambiguous situations.
• Flexible availability, including days, evenings, weekends and holidays, with regular, dependable attendance and punctuality.
• 3 to 5 years of relevant work experience.

• Prolonged periods (at least two consecutive hours) of standing/walking around the store or department.
• Frequent use of computers and handheld electronic equipment.
• Reaching, including above eye level, crouching, kneeling, stooping and use of color vision.
• Lifting, constant moving, standing, reaching with arms and hands, stooping, kneeling, crouching, and climbing ladder.
• Lifting and moving items weighing up to 25 lbs.

We offer a dynamic, inclusive environment with competitive pay and benefits, including comprehensive health and wellness coverage, a 401(k) match, paid time off, eight paid holidays, and leadership development opportunities.

• Performance-based incentives
• Annual merit review
  
  Employee Assistance Program with mental health counseling and legal/financial advice

Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.