Sales Advocate FT - WA 353 (31216

Overview

Talk4less Wireless is an authorized Cricket Wireless dealer located in Lynnwood, WA. We are looking for a Wireless Consultant to sell wireless phones, service plans and accessories in a fast‑paced environment while focusing on customer service and retention. Salary: $18.00 – $19.00 per month base plus commission.

• Customer service: greeting in a friendly & timely manner, creating a positive work environment.
• Being knowledgeable and proactive in learning new promos, price changes, and policy updates.
• Proficiency in administrative and operational tasks – filing paperwork and forms, communicating with management to resolve issues, etc.
• Maintaining store cleanliness, stocking accessories, and keeping displays current and compliant to corporate standards.
• Utilizing time management, ensuring the store is ready to open, closing the store properly and securing all sensitive items.
• Acting as a passionate customer advocate, connecting authentically and having fun with customers.
• Desiring to be part of the game‑changing Cricket store team.
• Showing competitive drive and confidence to succeed in a fast‑paced sales environment.
• Working alongside peers and store leaders, learning and sharing best practices while serving customers and providing resolutions to issues.
• Balancing customer experience and performance goals effectively.
• Selling no‑contract wireless phones, service plans and accessories in a fast‑paced environment.
• Delivering outstanding service to retain and gain customers.
• Participating in outside sales events or promotions.
• Working flexible hours, weekends and holidays at various locations.

• High school diploma/GED or equivalent experience.
• One year of retail sales or customer service experience; wireless sales (AT&T, Verizon, Sprint, T-Mobile, Boost Mobile, Cricket, etc.) is preferred but not required.
• Management experience not required, but preferred for moving further into store management/ownership.
• Proficiency with word processing, spreadsheets, basic computer skills, troubleshooting, Point‑of‑Sale systems, and cash handling.
• Ambitious, goal‑oriented, passionate, tenacious, assertive, confident, motivated, competitive, honest, and coachable.