Manager - Asset Protection - Alderwood Mall

Manager of Asset Protection (AP)

The Manager of Asset Protection is responsible for supervision of Asset Protection teams in the store they support. This includes recruiting, development, performance oversight, and budgeting. The Manager also executes the company shrinkage reduction strategy within their store/building, ensures the safety and security of employees, prevents theft, enhances company profitability, and aligns with company values and business strategy. The Manager partners with cross‑functional store leaders to support the retail asset protection business.

• Lead by example and execute the organizational strategy set by the AP Division
• Develop strong relationships within the store, including Store Manager, Service Experience, Inventory Accuracy, and Human Resources, as the leader in shrink‑impacting subjects
• Act as owner of building security and safety, educating the store on emergency preparedness topics and assisting employees in safety incidents
• Monitor and communicate all reports to ensure that AP incidents and cases are reported and documented properly
• Result‑driven leader through leveraging data to identify trends to mitigate internal and external theft
• Lead execution of company shrink program and directives, including shrink reduction plans and detecting issues of theft and dishonesty
• Strong people leader, hiring and developing talent that has the competencies to support internal and external investigations, auditing, shortage reduction programs and AP awareness programs and system controls
• Be data driven leveraging reporting to identify risks and mitigate issues that reduce loss and maximize profitability

• Proven success in investigative, asset protection, and security procedures as well as prior AP leadership experience
• Comprehensive understanding of Exception Based Reporting tools and Case Management Software
• Ability to develop and maintain productive relationships with other employees and leaders
• Ability to communicate clearly and professionally with co‑workers and customers
• Strong decision‑making and problem‑solving skills when in high‑stress situations
• Strong written communication skills
• Strong organizational, delegation, and follow‑through skills
• Ability to manage competing priorities in a fast‑paced environment
• Computer proficiency, including use of monitoring and surveillance technologies
• High level of ownership, accountability, and initiative
• Ability to work a flexible schedule based on department and store needs

The pay range(s) below is provided in compliance with state‑specific laws. Pay ranges may be different for other locations.

Washington: $66,000 – $105,000 Annually

• Medical, Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources
• 401(k), medical/vision/dental/life/disability insurance options, PTO accruals, holidays, and more (eligibility may vary by location, job level, classification, and length of employment)

For Los Angeles or San Francisco applicants:
Nordstrom conducts background checks after a conditional offer and considers qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location.

Please review the Career Site FAQ for state and location‑specific notices.