Family Advocate, Project Reunite

What You’ll Do

• Complete program intakes and determine eligibility for transitional housing.
• Provide casework to residents with the required level of weekly contact.
• Assess physical, emotional, educational, and emergency needs to support emotional and economic stability.
• Assist clients in developing and carrying out individual goals with an emphasis on self‑sufficiency, including monitoring sobriety goals and progression.
• Support families working toward reunification, coordinating communication and resource planning as needed.
• Help clients develop realistic short‑ and long‑term financial plans and household budgets.
• Educate clients on relevant financial and community resources.
• Ensure clients follow program guidelines and expectations.
• Arrange necessary communication with agencies and individuals to help secure income, stability, and housing.
• Network with other service providers to advocate for clients and establish strong referral pathways.
• Conduct exit interviews to gather feedback and reinforce long‑term plans.
• Provide follow‑up case management for exited clients, including tracking outcomes for up to six months.
• Conduct in‑home visits in a multi‑level apartment complex as needed.

Note: This is not a hybrid role – it requires 100% onsite presence.

• Maintain accurate records, statistics, case notes, and required reporting.
• Participate in agency, department, and committee meetings.
• Perform phone screenings and in‑person intake interviews; assess appropriateness of applicants.
• Participate in department projects to improve program efficiency and client experience.
• Attend assigned trainings to increase knowledge and skill.
• Other duties as assigned.

• Screen prospective tenants/clients, coordinate unit vacancies, and maintain drop‑in office hours.
• Collect and submit maintenance requests; coordinate with maintenance to ensure timely completion.
• Coordinate furniture donations for client move‑ins.
• Support fire safety and emergency drill compliance.
• Provide assistance in setting up utilities and related services for tenants.
• Schedule unit cleaning, painting, floor care, and repairs as needed.

• Minimum of (2) years of direct social service experience working with low‑income and/or homeless families.
• Knowledge of affordable public and private housing resources in Snohomish County.
• Valid Washington State driver’s license, reliable transportation, and insurance.
• Ability to work independently and as part of a team, making sound judgments with limited supervision.
• Strong oral/written communication, organizational, and record‑keeping skills.
• Commitment to diversity and to working with homeless families.
• Any combination of experience and skills demonstrates the ability to perform this job effectively.

• Knowledge of and experience as a service provider in any of the following areas:
  • Crisis intervention
  • Domestic violence
  • Child abuse
  • Substance use
  • Mental health
  • Welfare rights
  • Case management
  • Sexual assault support
  • Employment services
  • Child development and positive parenting skills
  • Experience in emergency shelters, transitional housing, or other residential settings.

• Hourly rate: $28.00
• 40 hours per week
• Fair Labor Standards Act (FLSA) Classification:
  Exempt position.
• Excellent benefits package including medical insurance, retirement plan, generous vacation, holiday, and sick leave plans.
• At the time of hire, employees may choose to voluntarily enroll in the Fidelity 403b Plan. Typically, after two years of employment, employees are eligible to participate in the YWCA Retirement Fund with a 14% employer contribution.

Physical Demands:
The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. In performing this position, the employee:

• All positions at YWCA Seattle | King | Snohomish are exposed to clients who have experienced or are experiencing trauma in various forms including but not limited to domestic violence, sexual violence,…