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Senior Call Center Leader - Growth & Ops (Mon–Fri

Job in Lynwood, Los Angeles County, California, 90262, USA
Listing for: SeaTown Electric Plumbing Heating & Air
Full Time position
Listed on 2026-08-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 95000 - 110000 USD Yearly USD 95000.00 110000.00 YEAR
Job Description & How to Apply Below
Position: Senior Call Center Leader - Growth & Ops (Mon–Fri)

Seatown Electric Plumbing Heating and Air is seeking a Call Center Manager to lead customer service, dispatch, inside sales, and scheduling within a high-volume trade-based call center. You will drive revenue growth, enhance customer satisfaction, and develop leaders.

In an in-office role, you’ll manage teams of 15–20+, optimize Service Titan usage, and collaborate with Field Ops, Sales, Marketing, and HR to ensure seamless service delivery.

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Position Requirements
10+ Years work experience
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