Cashier, Retail

About us

Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates, offering growth opportunities and competitive benefits in a people‑first environment.

When you join the Rural King team, you become a contributing member supporting our communities and making a difference in the lives of those we serve.

• 401(k) plan with a 100% match on the first 3% of contributions and 50% on the next 2%
• Healthcare plans, virtual doctor visits, and access to Centers of Excellence
• 15% associate discount, Dave Ramsey’s Smart Dollar Program, Associate Assistance Program, RK Cares Associate Hardship Program, and 24/7 chaplaincy services

• Provide exceptional customer service and support smooth transactional experiences.
• Greet and interact with customers, process transactions accurately, and maintain a welcoming store environment.
• Follow cashier script to assist customers and educate them on loyalty programs, the RK Visa card, and the RK Plus Protection Plan.
• Execute cash management, return, layaway, and exchange policies.
• Communicate professionally and upbeat with customers and associates.
• Provide product information and answer inquiries, offering recommendations when appropriate.
• Coordinate with loaders to respond to customer requests.
• Handle price dispute resolution and maintain timely, accurate cash registers.
• Stand in front of registers when not engaged in a transaction to assist customers.
• Promote benefits of the Rural King loyalty program and the RK Visa card.
• Answer incoming calls with impeccable phone etiquette, identifying the store and yourself as a Rural King representative.
• Ensure accurate reconciliation of registers and filing of paperwork.
• Deactivate EAS devices or spider‑wrap products as needed.
• Maintain awareness to prevent shrink and assure a safe, positive environment.
• Perform supporting tasks such as stocking coolers, cleaning windows, refilling popcorn and coffee stations, and keeping carts and restrooms clean.
• Use general office equipment: telephone, copy machine, fax machine, calculator, and computer.
• Participate in cross‑training for flexibility in various departments.
• Engage in training programs, workshops, and webinars to stay current and improve skills.
• Provide friendly, proactive, and professional support to colleagues and customers.
• Demonstrate Rural King’s values:
  People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
• Perform other duties as assigned.

None

• Exceptional customer service skills and a desire to help others.
• Comfortable navigating computer systems and software.
• Excellent verbal and written interpersonal communication skills.
• Ability to work flexibly in a fast‑paced environment, remaining proactive and efficient.
• Strong written, oral, and interpersonal communication skills.
• Active listening, asking relevant questions, and providing thorough answers.
• Adapt communication style to diverse audiences at all levels.
• Ability to complete repetitive activities.
• Resilient mindset with motivation and optimism in face of challenges.
• Proactive attitude toward training new cashiers.

• Maintain a seated or standing position for extended periods.
• Lifting, pushing, and/or pulling a minimum of 30 pounds repetitively and 31‑50 pounds intermittently.
• Navigate and access all facilities.
• Effective verbal communication in person and via electronic devices.
• Close vision for computer‑related tasks.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.