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ERP Order Management & Administrative Coordinator

Job in Macedonia, Summit County, Ohio, 44056, USA
Listing for: Torrey Holistics
Full Time position
Listed on 2026-07-08
Job specializations:
  • Accounting
    Office Administrator/ Coordinator, Accounts Receivable/ Collections
  • Administrative/Clerical
    Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 45000 - 65000 USD Yearly USD 45000.00 65000.00 YEAR
Job Description & How to Apply Below
ERP Order Management & Administrative Coordinator

Location:

Macedonia, OH

Schedule:

Full-TimeA Day in the Role Start your morning by reviewing overnight activity in our ERP (IQMS or a comparable system), entering new customer orders with precision, and confirming shipment and delivery dates. Throughout the day, you’ll keep customers informed with proactive updates, collaborate with teammates on special projects, and ensure our weekly KPI reporting is prepared and shared. You’ll switch seamlessly between supporting AP/AR tasks—like cash application, invoice entry, and statement reconciliations—and being the friendly voice that directs incoming calls.

Your organized approach keeps both our electronic and paper files tidy and accessible, while your professional, can-do attitude helps the entire office operate smoothly.

What You’ll Do Accurately enter and maintain customer orders in the ERPConfirm shipment and delivery timelines with customers

Share proactive updates on order status and requirements

Prepare and distribute weekly KPI reports

Support Accounts Payable and Accounts Receivable activities

Process cash applications and keep precise records

Reconcile customer and vendor statements

Enter and process invoices within the accounting platform

Answer and route incoming calls professionally

Maintain organized electronic and physical filing systems

Provide administrative support to staff and leadership

Contribute to special projects and additional duties as needed

What You Bring Advanced skills with Microsoft Excel and Microsoft 365

Hands-on experience with ERP systems (IQMS or similar preferred)
Background in customer service with excellent communication

Exceptional organization and attention to detail

Ability to manage multiple priorities in a fast-paced setting

Basic accounting knowledge; AP/AR experience is a plus Professional, dependable, and collaborative mindset

Who Thrives Here People-focused collaborators who enjoy partnering with customers and colleagues

Problem-solvers with strong follow-through

Self-starters who work independently and drive outcomes

Positive team players committed to exceptional service

Benefits

Medical, Dental and Vision insurance

Paid Holidays and Vacation Life Insurance Matching 401KWe are an equal opportunity employer and value diversity in our workplace.
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