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Hybrid Customer Service and Order Resolution Specialist
Job in
Macedonia, Summit County, Ohio, 44056, USA
Listed on 2026-07-27
Listing for:
Tpc-Wire-
Full Time
position Listed on 2026-07-27
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
TPC Wire & Cable Corp. located at the Macedonia headquarters is seeking a Customer Service Representative to act as the liaison between customers, managers and sales reps, ensuring accurate and timely order entry.
The role emphasizes strong people skills and leadership in process improvements within a Hybrid work model. Responsibilities include handling calls, updating customers, resolving concerns, and accurately entering orders using our ERP system while preparing shipping documents.
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