Systems Administrator

Information Technology is an integral component of Innove, Inc.’s administrative operations. The Systems Administrator will be part of a collaborative IT team responsible for supporting and maintaining all company Information Technology functions. This role ensures reliable technology performance, user support, system security, and continuous improvement of IT services across the organization.

• Hardware Support
  • PC provisioning (Windows 10 and Windows 11)
  • Troubleshooting / Maintenance of
    • Computers / Tablets / Mobile Devices
    • Printers and Scanners
    • Phone and Conference Room / AV Equipment
    • WiFi equipment
    • IOT devices
  • Asset Management
  • Software Support
    • Microsoft 365 suite, SharePoint, Power
      
      BI, and related applications
    • License Management
  • End User Support / Security
    • User Setup
      • New user account and computer set up (Active Directory/Microsoft 365/Permissions)
      • VPN Configuration
  • Enterprise EDR/EDX software administration
  • IT’s role in employee onboarding and offboarding
  • Software support for physical access control systems and camera systems
  • Troubleshooting and maintenance of corporate network – Cisco Meraki and Palo Alto
  • Data center server maintenance and basic trouble shooting
  • Implement technologies that improve/help the business and conform to IT best practices
  • Assist in identifying and support opportunities to improve the business and conform to IT best practices
  • Support backup, restore, and disaster recovery procedures
  • Maintain accurate documentation for systems, configurations, and changes
  • Provide end-to-end support to users, manage ticket/problem queue in a timely manner
  • Provide remote support for international locations as needed
  • Document and maintain user profiles, IT process maps, and other IT procedures
  • Other job responsibilities as assigned

• Possess effective communication and interpersonal skills
• Detail-oriented and organized
• Ability to work independently and with a team to ensure accuracy during business hours and occasional off-hour maintenance and support
• Ability to handle sensitive information with professionalism and confidentiality
• Always looking for the next advancements that will improve the efficiency and stability of the operation
• Microsoft 365 Suite
• Windows server support
• Microsoft Azure cloud infrastructure
• Cisco Meraki Global Network Infrastructure (Wireless, Switching, Security Appliances)
• Powershell or similar scripting for automation
• Microsoft Power Platform
• Bachelor’s Degree in Computer Systems or similar field preferred
• 3+ years of related experience required

The person in this position normally works in an office environment and must be able to remain stationary majority of the day behind a desk utilizing a PC and telephone. The position requires periodic trips into the plant and occasionally moving up to 30-40 pounds.

Travel may be required on occasion and is not expected to exceed 5%

Disclaimer – This position description is subject to change at any time.

Innove, Inc. is an Equal Opportunity Employer and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, familial status, or any other legally recognized protected basis under federal, state, or local law. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.

A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Innove, Inc. Please inform the company's personnel representative if you need assistance completing this application or to otherwise participate in the application process.