Retail Front End Supervisor

Position Title

Full‑Time Customer Service Supervisor / Full‑Time Selling Floor Supervisor

As a Retail Front End Supervisor, you’ll be an integral part of the store leadership team, working closely with Store Management in areas of Merchandising, Customer Service, Operations, and Human Resources. This leadership position is a stepping‑stone to a management role within our expanding organization.

• Supervise all store functions and associates while in the role of Manager on Duty.
• Maximize sales results through training, development, and coaching of direct reports.
• Promote safety for customers and associates by adhering to company guidelines.
• Cultivate a diverse culture based on teamwork and collaboration.
• Solve issues and concerns, making informed decisions and supervising front‑end operations to ensure all customers receive exceptional, friendly, professional service at all times.
• Reinforce company Asset Protection strategies to eliminate shortage.
• Assist in recruiting, interviewing, and onboarding new associates.
• Participate in weekly workload planning meetings.
• Drive community relations participation through company programs and partnerships.
• Coordinate meal and break periods and monitor schedule adherence.

• At least 1 year of supervisory experience in an off‑price, big‑box or specialty environment.
• Strong interpersonal skills with a positive and engaging attitude.
• Ability to work a full‑time schedule, including nights, weekends and holidays as required.
• Ability to move, handle or lift merchandise weighing 40 pounds or more, and to stand and walk for extended periods.

• Growth opportunities.
• Competitive pay.
• Flexible hours.
• 15‑30% associate discount.
• Medical, dental and vision coverage.
• Employee Assistance Program.
• Life and disability insurance.
• Paid time off.
• Paid holidays.
• 401(k) plan.

Base Pay: $15.00–$17.00 per hour.

Location:

00430 – Macedonia, 500 East Aurora Road, 44056. Position type:
Regular Full‑Time. Career site category:
Store Associate. Position category:
Retail Store.

Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.