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Hybrid Customer Success Specialist — Engineering

Job in Machesney Park, Winnebago County, Illinois, 61115, USA
Listing for: IMI Norgren
Full Time position
Listed on 2026-07-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 35817 - 39950 USD Yearly USD 35817.00 39950.00 YEAR
Job Description & How to Apply Below

IMI plc in Illinois is seeking a Customer Service Representative to work with cross-functional teams, resolve questions, and deliver a positive customer experience. The role is hybrid (Machesney Park) with in-office Mon and Fri and WFH Tue-Thu.

You will handle orders, pricing, delivery inquiries, account setup, contract reviews, returns, credits, and reports, while building product knowledge and professional communication across channels.

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