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Omnichannel Customer Experience Manager
Job in
Machesney Park, Winnebago County, Illinois, 61115, USA
Listed on 2026-07-18
Listing for:
The Michael's Companies
Full Time
position Listed on 2026-07-18
Job specializations:
-
Retail
Retail & Store Manager -
Management
Retail & Store Manager
Job Description & How to Apply Below
The Michaels Companies is seeking a Full-time Customer Experience Manager for the MACHESNEY PARK, IL store to deliver a customer centric shopping experience. You will lead front-end operations and omnichannel processes, ensuring prompt service and adherence to brand standards.
You will train and coach the customer experience team, manage cash handling and shrink programs, and support store events while maintaining store KPIs and SOP compliance.
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