Assistant Director of Enrollment Systems

Job Description:

APPOINTMENT:
July 1, 2026

RESPONSIBILITIES:
The Assistant Director of Enrollment Systems works collaboratively with all enrollment departments for the implementation and operations of the CRM system Slate to enhance the enrollment management operations for the Office of Admissions, the Office of Graduate Studies and other departments charged with enrollment goals. The Assistant Director will serve as a primary CRM administrator for the university.

The Assistant Director will assist in planning and providing data-informed and system-based solutions to facilitate outreach, recruitment, travel and territory management, campus visit programming, yield programming, reporting and analysis.

The Assistant Director utilizes proven communication and problem-solving skills to guide, train and assist all user groups on issues related to the design, development, deployment and identification of options to fully utilize CRM software critical to university operations. Collaborates with departments to conduct and identify business objectives and requirements. The Assistant Director will continue to work with other enrollment departments to utilize the CRM platform for their individual and departmental needs.

This position provides software development and support in a multi-platform environment, utilizing software applications to support the planning, development, and coordination of recruitment and admissions efforts to recruit and enroll prospective students.

RANK & SALARY: $50,000 - $53,000 per year, commensurate with experience.

Western Illinois University employees may be eligible for a variety of State of Illinois benefits. These benefits are administered through the Illinois Department of Central Management Services (CMS). These benefits include:
Health Insurance plans, (HMO's, OAP's, QCHP, and CDHP), Dental Insurance, Vision Plan, Life Insurance, Accidental Death & Dismemberment (AD&D), Supplemental Long-Term Disability (LTD), Flex Spending Accounts (HAS, MCAP, and DCAP), 403(b) Supplemental Retirement Plans and 457(b) Deferred Compensation Plans.

Eligible employees are required to participate in the State Universities Retirement System (SURS). SURS is the retirement administrator for employees in public higher education in the State of Illinois.

Other benefits available to eligible employees include: paid time-off, Employee Assistance Program, Tuition Waiver programs, and discounts to the local YMCA.

For a full list of benefits as a WIU employee, please visit our Benefits Homepage: https://(Use the "Apply for this Job" box below)./

For questions on benefits, or eligibility, contact our benefits team at HR-Benefits or by calling .

Requirements:

REQUIRED QUALIFICATIONS:

• Bachelor's degree with a preference for degrees in information systems, computer science, business administration, management information systems, marketing, statistics, social sciences.
• Minimum of two years of progressive work experience with systems administration.
• Experience with software application development and/or database management.
• Knowledge and experience in recruiting/sales and/or college admissions.
• Experience working in a fast-paced and customer service rich environment with a diversifying student body

PREFERRED QUALIFICATIONS:

• Master's degree in a related field.

For a degree to be considered, it must be conferred from a regionally accredited degree-granting institution of higher education (or equivalent from an international accrediting body). Unless otherwise stated, the degree must be conferred at the time of appointment.

Additional Information:

THE UNIVERSITY:

About WIU

Since 1899, Western Illinois University has provided outstanding educational opportunities to individuals in west central Illinois and well beyond our region and state. WIU's traditional residential campus in Macomb, Illinois, is the educational, cultural and athletic center of the region, while the WIU-Quad Cities non-residential branch campus in Moline, Illinois, is the only public university in the immediate Quad Cities region.

WIU-Macomb, IL:

Western's traditional, residential main campus offers a comprehensive slate of undergraduate and graduate programs, including a doctorate in education, and post-baccalaureate certificates. A diverse community in west central Illinois, Macomb features a unique blend of agriculture, industry, service, retail, education, and culture. Macomb serves as the county seat, with connections across the state with Amtrak providing twice-daily service from Macomb to Chicago (and point in-between).

Macomb is located approximately 75 miles from the Quad Cities International Airport (Moline, IL) and 70 miles from the Greater Peoria Regional Airport (Peoria, IL).

WIU-Quad Cities:

Located on the banks of the Mississippi River in Moline, Illinois, the WIU-Quad Cities campus is the only public four-year regional university that serves the Quad Cities region. Designed as a metropolitan commuter campus, WIU-Quad Cities offers select undergraduate, graduate, and doctoral…