Store Team Leader

Position Status:
Full-Time | Hourly Rate: $16.50 |

Location:

1522 East Carroll St., Macomb, IL 61455.

The Store Team Leader assists the Store Leader, Assistant Store Leader, management team, and staff to execute store operational goals of the annual operating plan. The Team Leader makes judgments involving customers, team members, operational issues, business planning, priority setting, compliance with company policies, and all areas of the business.

• Staff Management and Development – 30%:
  Provides coaching and training to hourly employees on daily tasks, participates in recruitment process including pre‑screening and interviewing candidates, and seeks out opportunities for professional development.
• Operations – 60%:
  Completes day‑to‑day tasks, suggests efficiency improvements, integrates and represents Goodwill’s Mission, Vision, and Values to internal and external customers.
• Financial Management and Reporting – 10%:
  Acts as steward of resources, tracks and measures day‑to‑day sales, production goals and donations.

• Level of
  
  Education:
  
  None required; candidates should demonstrate capability and articulate how prior experience will allow them to contribute.
• Supervisory Expertise:
  Oversees work of others directly or indirectly in a service‑related industry.
• Coaching:
  
  Provides timely guidance and effective feedback.
• Communication
  
  Skills:
  
  Articulates thoughts in oral, written, and digital formats and listens to customer needs.
• Customer Focus:
  Provides excellent service to internal and external customers.
• Technical Knowledge:
  Familiarity with computers and relevant software.
• Results‑Oriented:
  Recognizes important results and takes steps to achieve goals.
• Critical Thinking:
  Uses judgment to identify strengths and weaknesses of alternative solutions.
• Ethical:
  Adheres to procedures, maintains confidentiality, and follows Goodwill values.

• Industry Expertise:
  Experience working in a warehouse environment and knowledgeable of planning, inventory control, equipment maintenance, teamwork, documentation, and data entry.

Reasonable accommodations may be made to enable people with disabilities to perform essential job functions.

Physical Work:
Ability to spend >8 hours in various postures, lift 10‑50 pounds, and manage exposure to moderate noise and temperature variations.

• Continuing education and leadership development as well as tuition reimbursement.
• Comprehensive health, life, dental, and vision insurance.
• Generous paid time off (PTO) and paid holidays.
• Vacation and parental leave.
• Short‑and long‑term disability plans.
• Nationally recognized preventive health and wellness program.
• Section 125 pre‑tax spending accounts for health care and dependent care.
• Discount programs, including 20% discount off Goodwill retail stores.
• Retirement planning options with generous company match.
• Free mental health support services with up to 15 free counseling sessions.
• Free nurse health coaching services on site.
• Daily pay options.

Goodwill is an Equal Employment Opportunity (EEO) employer. We do not discriminate on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, veteran status, or any other characteristic protected by law.