Coordinator of Financial Planning

Job Title:

Coordinator of Financial Planning

Department:
Financial Planning, General University

Primary

Location:

Macon, GA 31207. Additional location(s): other sites as applicable.

• Advise students, parents, faculty, staff, and others on federal, state, and institutional financial aid programs, including completion of funding applications such as the FAFSA and GSFAPP and related documentation.
• Provide assistance regarding the financial aid process and student needs of moderate complexity via phone, in-person, and email.
• Collaborate with various university departments to support the financial aid process and the student enrollment experience.
• Coordinate and participate in outreach projects, financial aid seminars, student orientations, and workshops both on and off site.
• Collect, scan, and enter financial aid documents, correspondence, and I-9 documentation into the student information system and archive network.
• Assist the Director for Student Services with additional projects as assigned.

• Two years of college coursework and two years of administrative support experience are required. In lieu of education, equivalent directly related experience will be considered.

• General working knowledge of Microsoft Word and Excel.

• Knowledge of customer service principles and practices.
• Knowledge of general office procedures and equipment.
• Working knowledge of Microsoft Word and Excel.
• Ability to learn and use Anthology Student or similar student information systems.
• Strong verbal and written communication skills.
• Data entry and records management skills.
• Ability to establish and maintain effective working relationships with diverse stakeholders.
• Capable of managing multiple tasks, prioritizing workload, and meeting deadlines in a fast‑paced environment.
• Professional, customer‑focused demeanor and ability to resolve concerns.
• Discretion, sound judgment, and confidentiality.
• Proficiency with office technology and electronic document management systems.

Scheduled Weekly

Hours:

37.5

Job Family:
Staff Clerical Non‑exempt

EEO/Veteran/Disability:
Equal Employment Opportunity Employer

University policy ensures equal opportunity for all applicants and employees in recruiting, hiring, promotions, benefits, training, and more. Persons requiring reasonable accommodations under the Americans with Disabilities Act can contact Human Resources.