Installed Manager

At ABB
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Product Marketing Manager

The Installed Base Manager is a critical role within ABB's ELSE US organization, responsible for building, formalizing, and maintaining the integrity of our installed base management processes across the United States. This individual will serve as the primary point of contact for all installed base activities, bridging the gap between factory operations, sales teams, and end users to ensure accurate and up-to-date asset data throughout the product lifecycle.

This role is contributing to the Electrification Services Division in the United States.

• Lead installed base management operations by developing, standardizing, and continuously improving processes, workflows, and best practices to ensure scalable and efficient data management across the US organization.
• Coordinate cross-functionally with Factory and Sales teams to ensure accurate transfer, validation, and maintenance of installed base data, including container uploads, sales transfers, and customer site confirmations.
• Serve as the primary installed base platform administrator and user support lead
  , providing training, troubleshooting, onboarding, access rights management, and guidance to internal stakeholders.
• Own data quality, governance, and site validation activities by reviewing and approving site entries, maintaining data integrity, resolving discrepancies, and driving ongoing cleanup and reporting initiatives.

• Bachelor's degree in Business Administration, Engineering, Operations, or a related field or equivalent work experience associated with the job description.
• 3+ years of experience in data management, operations, sales operations, or a related discipline, ideally in electrical industry.
• Experience working cross-functionally with sales, operations, and manufacturing teams.
• Excellent organizational skills with a high attention to detail and data accuracy.
• Strong communication and interpersonal skills with the ability to engage stakeholders at all levels.
• Proficiency in CRM and/or installed base management platforms (e.g., Salesforce, SAP).
• Preferred background includes: process formalization or change management initiatives, and an understanding of installed base or asset management processes and tools.

ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division's extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.

We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

ABB is an Equal Employment Opportunity and Affimative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://(Use the "Apply for this Job" box below). Your Rights
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As an Equal Employment Opportunity and Affimative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M.

- 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at or by sending an email to  Resumes and applications will not be accepted in this manner.