Service Appointment & Customer Care Coordinator
Job in
Macon, Bibb County, Georgia, 31297, USA
Listed on 2026-09-01
Listing for:
Hutchinson Toyota
Full Time
position Listed on 2026-09-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
Hutchinson Toyota in Macon, GA is seeking a Customer Service Coordinator to handle inbound/outbound calls for the service department, schedule service appointments, and coordinate recalls and campaigns. The role includes outbound calls for no-show appointments and maintenance follow-ups, with expectations to meet defined call performance metrics.
The CSC will document customer interactions, verify vehicle records, and work cross-functionally to ensure timely service delivery.
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