Residence Life Coordinator

Middle Georgia State University (MGA), a multi-campus, baccalaureate and graduate degree-granting public institution, is the most affordable public state university in Georgia. MGA has five campuses-Macon, Cochran, Dublin, Eastman, and Warner Robins, all located in central Georgia-and global outreach through its fully-online campus. Its enrollment of 8,400 students is largely comprised of students from most of Georgia's 159 counties. The University has six academic schools, including Georgia's flagship aviation program, that support its mission to educate and graduate inspired, lifelong learners whose scholarship and careers enhance the state.

Job Summary

This is a professional, 12-month, full-time, live-in position in the Office of Housing and Residence Life. Primary responsibility is for all management functions essential for successful student engagement in a residential community. This position oversees residence life programming that enhances the personal development of students, including a focus on personal responsibility, leadership skills, awareness and civic responsibility with an emphasis on student learning outcomes.

This position is responsible for coordinating residence life operations for assigned residence hall and for enforcing residence life policies and procedures.

Responsibilities

Student Engagement, Support and Crisis Management (45%)
- Develop, support, and sustain positive residential living communities by assisting staff and students with settling conflicts, problem solving, and mediation.

Implement student engagement model to support student retention and graduation initiatives.

Work with individual students in the resolution of personal, social, or academic problems in consultation with university partners.

Participate in planning and implementation of Living Learning Communities (LLCs) and Themed Housing communities for assigned residence hall.

Contribute to continuous assessment and improvement of Housing & Residence Life policies, programs, and practices.

Serves on departmental and institutional committees and task forces designed to drive student engagement across campus and participates in professional development activities.

Support campus-wide initiatives including open houses, orientation, new student convocation, welcome events, spirit weeks, and enrollment management events.

Participate in daily on-call rotation to provide 24/7 after-hours support for residential community/campus.

Maintains accessibility to staff and residents beyond traditional office hours (i.e., university events, department programming, meetings).

Develop an on-call schedule for each building staff member to ensure continuous supervision of residence life activities.

Educate residents of university rules and regulations and the consequences of infractions.

Support a safe and secure living environment through consistent policy enforcement and intervention strategies.

Serve as a hearing officer for low to mid-level violations of the Code of Student Conduct and Resident Student Handbook.

Serve as a Campus Security Authority (CSA)

Building Management and Operations 45%)
- Directly supervise a team of Resident Assistants (RAs) and Community Assistant.

Conduct regular staff meetings to ensure effective student support and building operations.

Communicate with staff to exchange ideas, solve problems, and discuss ideas.

Recruit, select and train Resident Assistants (RAs) as well as Community Assistant.

Conduct regular walks and inspections of assigned residential facilities and communicate regularly with university facilities staff and residents on repair and maintenance issues.

Assist in addressing facilities issues that compromise the health and/or safety of residential students immediately according to established protocols.

Monitor maintenance log sheet.

Maintain accurate key records.

Utilize Star Rez software platform to assist in effective occupancy management related to assigned residential community.

Conduct student check-ins and check-outs at the beginning and end of each semester, and as room changes occur.

Maintain residence hall and student records.

Consolidate student room assignments and reports room changes.

Foster leadership development among student staff and provide ongoing performance evaluations and professional growth opportunities.

Summer work may include but is not limited to support in central office, working orientation events, preparing for opening, support for summer camps and conferences, and other duties as assigned.

Responds and Maintains Positive Relationships with the Community;
Collaborates with Other Departments in Implementing a Broad Spectrum of Initiatives (10%)
- Engage in professional development opportunities and attend trainings, workshops, and conferences.

Performs other duties as assigned.

Required Qualifications

Educational Requirements

Knowledge and level of competency commonly associated with the completion of a bachelor's degree in course of study related to the occupational field.

Required…