Field Service Technician - Energy and Infrastructure Solutions

Job # ET25170

Job Title Field Services Technician – Energy & Infrastructure Solutions

Office Location Houston, TX preferred

Business Function//Department Energy & Infrastructure Solutions/Program Management/Field Engineering

Sales Territory, if applicable N/A

Provide Technical Advisory Services (TAS) for the commissioning and warranty support of solar PV inverters and associated electrical systems while meeting project schedules and performance criteria.

• Commission solar PV inverters per project requirements
• Gather pertinent information from authorized sources to assess project requirements as related to assigned scope of work
• Comply fully with all Company commissioning procedures and checklists
• Troubleshoot, correct and document all problems identified during commissioning or warranty support
• Update drawings and project documentation to “as installed” status
• Lead respective components of client Final Acceptance Test when assigned
• Attend factory witness tests to ensure equipment meets required specifications prior to arriving on-site
• Coordinate with vendors to resolve potential and identified issues based on testing
• Train clients on system maintenance procedures and/or system operation to ensure optimum performance and minimum downtime
• Train other field service personnel on Company process and product solutions to ensure successful project execution, as needed
• Identify new, site specific opportunities through communication with clients and recommend appropriate solutions to management
• Provide regular, accurate, and considered commissioning status and testing reports to parties deemed appropriate to the situation
• Maintain current safety qualifications appropriate to the assigned tasks and adhere to both Company and client safety requirements
• Manage site schedule, informing and coordinating personnel to adhere to all site procedures and regulations as assigned, escalating issues to appropriate manager
• Ensure proper safety equipment is available and in good working condition, as assigned

• Bring full effort to bear on tasks assigned by manager
• Give manager best advice
• Give earliest notice when work cannot be delivered as specified
• Cooperate and collaborate with peers and interact cross-organizationally as specified by manager
• Exemplify Company Core Values:
  Integrity, Client Focus, Team Orientation, and Personal Commitment
• Comply with all Company policies, practices, and procedures and all regulations and laws
• Recommend viable improvements proactively
• Ensure effective utilization of business tools and processes

• High school diploma or GED
• 1 year experience commissioning and servicing power distribution, power electronic and rotating machine products
• Demonstrated presentation skills
• Demonstrated continuous improvement in areas of responsibility
• Demonstrated successful working relationships with clients, suppliers, and other internal and external contacts
• Demonstrated successful and positive personal leadership, interpersonal, organizational, administrative, and communication skills
• Proficiency in MS Office, software programming language, and simulation tool
• Availability to travel domestically and internationally, approximately 75% of the time, often with limited notice
• Ability to work in outdoor environments in high and low temperatures
• Ability to lift 50 lbs.
• Ability to work standing for long periods of time on hard surfaces

• Associate’s degree in Electrical Engineering Technology or equivalent via education and/or work experience
• 3 years’ experience commissioning power distribution, power electronic and rotating machine products
• Demonstrated experience with Utility Scale Solar PV Inverters
• Demonstrated knowledge and experience with TMEIC engineering tools, and product configuration tools
• Demonstrated successful working relationships with a foreign parent or subsidiary companies
• Demonstrated success coordinating work of others to achieve assigned goals

To be considered an applicant for any available positions, individuals must complete an online job application for each posting. A resume may be attached to the online application but is not considered a substitute for the information in the application. Applications will be considered only for the specific position for which the application is submitted.

EEO/AA/M/F/Vet/Disability Employer