Roaming File Manager - Preleasing

At JES Holdings, our company's mission is to develop, build, and manage quality affordable housing, where our families would be proud to live.

A key division of JES Holdings, Fairway Management (FWM), is responsible for the management, upkeep, and day to day operations of more than 250 apartment communities and single-family rental subdivisions in the affordable housing market. FWM's team works together to provide exceptional service to our clients and communities. We are driven by our core values of entrepreneurship, integrity, accountability, and our mission to serve our communities.

If this opportunity excites you then we encourage you to apply to join us in our mission to provide quality housing where our families would be proud to live.

Our Roaming File Managers play a vital role in our new construction projects. Their primary role is to ensure that all final files are submitted to Compliance for review and approved within the established timeline. This process is necessary to achieve the 100% letter (confirming all occupied households are qualified under the LIHTC guidelines). These proactive professionals use leverage of their LIHTC knowledge and Compliance expertise to ensure Tax Credits are delivered on time for every property.

Travel: This is a 100% travel (overnight) position. All travel related expenses are covered by the company, JES Holdings, LLC. Relocation is not required.

• Complete files in a timely manner ensuring efficiency as well as accuracy.
• Must be comfortable with traveling in this position. Typically company will have the Roaming File Manager assigned to a property for anywhere from 1 week to 2 months as required before being reassigned to the next lease up property. Travel would typically be within GA, MO, SC, and TX, as well as additional states new constructions come online.
• Ensure that final files are completed within their specified time frames. Must ensure that all files are closed out within Windsor after receipt of 100% approval letter prior to reassignment.
• Must be proactive and work well with others regardless of differences in management styles.
• Work with Compliance Asset Manager to provide daily file updates.
• On an as needed basis must be available to work on a lease up.
• Maintain excellent client relations by working directly with site staff as needed.
• Utilize critical thinking, and expertise in LIHTC to identify irregularities in the case documents and communicate those oddities/ concerns to supervisors.
• Strong follow-up and multitasking skills required.
• Adhere to defined procedures, guidelines, and performance standards.
• Complete all required reporting forms/ expectations.

Note: Use action-oriented language and indicate the percentage of time spent on major tasks if applicable.

• Skills &
  
  Competencies:
  
  Emotional Intelligence, Attention to Detail, Flexibility, Ability to get along with all different personality types
• Ability to develop effective solutions to problems or situations.
• Must be able to communicate effectively via email, Microsoft Teams, and the telephone.
• Proficient understanding of the English language and accurate usage of grammar and punctuation is required.
• Comfortable working in a consistently deadline-oriented environment that requires a true sense of urgency.
• 100% travel required (assignments at different locations can last 1 week to 2 months on average). Once assignment is completed, the Roaming File Manager will then travel to their next out-of-town assignment.
• Property management, hospitality, and/or experience in a public facing position.
• Customer service mindset, entrepreneurial spirit and drive, organized with attention to detail.
• Flexibility with schedule
• Proficiency in use of technology, i.e. Microsoft Office products and social media
• Must have a personal vehicle available for travel

• Competitive pay and benefits package including: health, dental, life insurance, and paid vacation.
• This position qualifies for a quarterly incentive plan after the first full quarter of employment.

• Utilities/ Cable internet
• Gas Card
• Mileage Reimbursed*
• Airfare*

* Guidelines apply

• Laptop
• Hotspot

• Expert level knowledge with LIHTC file compliance
• Experience with Onesite and Windsor software’s

• Must be willing to travel for this fully in person position.
  
  Note:
  
  See the section titled Package above for additional information.

• Date Created/Last Updated:
• Approved By:

We are an Equal Opportunity Employer and consider applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law. Employment is at-will, as allowed by state law. We do not accept unsolicited resumes from third-party recruiters without prior approval from Human…