Service Advisor

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We’re proud to have the best team across our Peterbilt of Atlanta and other locations. We hire for character and attitude based on our 23 Fundamentals— not just experience—so you’ll be part of a truly exceptional team.

With eight locations across Georgia and more on the way, advancement opportunities are endless. We love to promote from within and celebrate team members who have grown from entry‑level roles into leadership positions.

We invest in our people. All technicians, service, and parts employees receive free, ongoing training—including MX, Cummins, and Peterbilt certifications—to help you grow your skills and your career.

Even as we grow beyond 250 employees, we stay true to our family atmosphere. We celebrate each other’s successes, support one another through challenges, and live by 23 key fundamentals that define who we are and how we work.

We take care of you and your family with multiple medical plan options plus dental, vision, life, FSA/HSA, and supplemental coverage. Our competitive 401(k) match, paid holidays, and expanded PTO policy help you plan for the future and enjoy life now.

Our Service Advisors have front‑line responsibility for customer interaction. Responsibilities include determining a customer’s vehicle issue, documenting and preparing repair orders, scheduling service, communicating with the customer, preparing estimates, obtaining authorization, closing repair orders, and obtaining the appropriate form of payment from the customer.

This position reports to the Service Manager, works 40 hours a week and is eligible for overtime. It also qualifies for a monthly bonus incentive based on your individual gross profit.

• High school diploma or equivalent
• Ability to read and comprehend instructions and information
• Professional dress and strong oral and written communication skills with customers, vendors, and other contacts
• Two years of related experience in a dealership
• General knowledge of truck mechanical operations
• Sales experience preferred

The Service Advisor position works throughout the service bays in an open garage area. It is physically demanding: stand 6–8 hours per shift, stoop, kneel, crouch, crawl, reach, handle, lift up to 50 pounds occasionally, and be exposed to noise, vibration, dust, exhaust fumes, and other hazardous and nonhazardous materials. Road testing of vehicles may also be required.

This job posting is not an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. All applicants must be willing to submit to a background check and post‑offer drug screen.

• Entry level

• Full Time

• Other