Community Service Aide - Police

Job Description

The Community Service Aide is responsible for performing a variety of law‑enforcement support duties that do not require the enforcement authority of a sworn Police Officer. This role will provide assistance public safety support for low‑risk situations within the County. The incumbent will provide efficient and effective customer service to support and strengthen community relations.

• Operates a County appointed vehicle to respond to low‑risk calls; assists motorists and citizens as needed.
• Directs traffic at street crossings for parades, demonstrations and other events as needed; assists with crowd control at large events.
• Completes initial investigations and reports for minor property crimes and accidents.
• Reports high‑risk situations requiring a sworn officer or emergency assistance to supervising officer or Police dispatch.
• Assists sworn officers in missing person searches, canvassing for witnesses, and obtaining video of crimes.
• Appears in court to present evidence and testify as required.

The grade for this position is B22(2). Salary will be dependent on education and experience.

• High School Diploma or G.E.D..
• One year experience in customer service, community relations, or related field.
• An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.

• Must be at least 18 years of age.
• Valid Driver’s License from state of residency.
• Effective 4/11/2023, this position is eligible for the Employee Referral Program.

Gwinnett County is an Equal Opportunity Employer. Reasonable accommodations for qualified individuals with disabilities may be requested. If you need an accommodation during the application, interview, or testing process, contact Human Resources at  or HREmploye This email is only for accommodation requests; for questions related to job postings, use