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Triage Assistant

Job in Macon, Bibb County, Georgia, 31297, USA
Listing for: Atrium Health
Full Time, Part Time position
Listed on 2026-02-08
Job specializations:
  • Healthcare
    Emergency Medicine
Job Description & How to Apply Below

Overview

36102 Navicent Health Medical Center - Emergency Department

Status: Full time

Benefits Eligible: Yes

Hours Per Week: 40

Schedule Details/Additional Information: 0.9 FTE days 7a-7p

Pay Range

$21.85 - $32.80

Major Responsibilities
  • Demonstrates competency in the assessment of patients and family:
    • Recognize all age specific medical emergencies and critically ill patients prior to triage.
    • Responds in emergency situations to patients at outside entrance of Emergency Center.
    • Recognizes and prioritizes the critically ill patient and initiates appropriate interventions prior to triage.
    • Recognize patients not needing immediate emergency treatment for triage based on presenting symptoms and complaints.
    • Identifies patient/family language, learning and disability needs.
    • Performs ongoing assessments of patients in the triage waiting area and keeps the triage nurse informed of changes in patient status.
    • Actively involves other health care team members in the evaluation process.
    • Documents patient rechecks accurately.
  • Utilizes effective interpersonal and communication skills:
    • Cheerfully greets all patients and families at front of Emergency Center within a reasonable time frame.
    • No justified customer complaints.
    • Responds politely and warmly to inquiries, providing information to families and visitors on patient's location.
    • Utilizes effective communication skills to include active listening, assertiveness, tact and diplomacy.
    • Reports pertinent patient information to the appropriate person(s) in a clear, concise, accurate and timely manner
    • Engages in problem solving to resolve patient, staff or unit needs.
    • Documents legibly using concise terms, correct terminology and approved abbreviations.
    • Exhibits a professional, nonjudgmental demeanor.
    • Maintains composure in confrontational situations.
    • Works with people with varying personalities and in different emotional conditions and from a variety of socio-economic backgrounds.
    • Recognizes peer accomplishments, accepts and gives constructive criticism and shares clinical knowledge.
    • Establishes therapeutic relationships with patients, families and members of the health care team through effective use of verbal and non-verbal communication skills.
    • Utilizes appropriate lines of authority.
    • Maintains confidentiality in accordance with hospital policy.
  • Demonstrates competence in the following organizational skills:
    • Time management
    • Problem solving
    • Prioritization
    • Organization of work and environment
    • Timely response to patient/RN needs and requests
  • Demonstrates self-growth/accountability:
    • Participates in unit quality assurance activities.
    • Participates in at least 50% of unit meetings and reads and initials minutes on meetings not attended.
    • Maintains awareness of hospital/division/unit procedure/policy changes which affect the delivery of patient care and unit activities.
    • Verbalizes how his/her job supports AH values, mission and vision.
    • Maintains awareness of current professional trends.
  • Demonstrates competency in the implementation of care:
    • Recognizes and responds appropriately to emergency situations.
    • Safely administers patient care within the guidelines of licensure.
    • Ability to perform CPR.
    • Demonstrates and maintains fine motor skills to manipulate medical supplies and equipment.
    • Maintains licensure and annual competencies.
    • Performs an EKG on patients presenting with chest pain or symptoms of Acute Coronary Syndrome within 10 minutes and meets this 10 minute goal 75% of the time.
  • Participates in maintaining supplies, equipment and unit cleanliness:
    • Maintains a neat and orderly appearance of patient areas.
    • Reports broken, malfunctioning or missing equipment to the appropriate person.
    • Properly handles and stores equipment.
  • Demonstrates safe transport of patients and assists with flow of the patients through triage:
    • Transports patients to the Chest Pain Center after obtaining EKG
    • Transports patients to OB assessment after a brief interview by the triage nurse.
    • Transports critical patients directly to an EC bed upon patient arrival.
  • Minimum

    Job Requirements

    Education

    High School Diploma or equivalent required.

    Graduate of a college or technical school with a degree as a Paramedic, EMT or LPN

    Certification / License

    Licensed in…

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