Provider Enrollment, Manager

Company Overview

Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact. Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day.

Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes - making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

Acentra Health is looking for a Provider Enrollment Manager to join our growing team.

The Provider Enrollment Manager, your role involves overseeing daily provider network and recruitment operations keeping internal databases updated, interfacing with our client and understand the requirements and responsibilities, and general program management.

• Oversee provider recruitment, enrollment, maintenance program for OHA Open card FFS program
• Maintain constant and open communication with payer representatives to ensure that providers enroll correctly.
• Respond to provider requests, issues, inquiries and clarify requirements.
• Maintain multiple internal and external databases to keep track of provider and payer enrollment data.
• Manage confidential information with discretion.
• Establish protocols and minimize potential revenue delays or losses as the main point of contact for providers going through the provider enrollment process.
• Keep application information up to date in the organization's system.
• Manage information and documentation, including provider newsletters, provider materials, and onsite provider meetings or trainings.
• Maintain confidentiality.
• Ensure that the program's services meet or exceed contract deliverables.
• Meet mandatory deadlines and project standards.
• Manage a team of up to 15, multi-disciplinary coordinators, Provider Education Specialist, Provider Enrollment, and Provider Relations Specialists
• Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules

• High School diploma or GED (Bachelor's degree is preferred)
• Leadership experience in a healthcare organization (Payer)
• 2+ years' experience with healthcare system design, development and implementation (DDI)
• 3+ years leading provider enrollment operations, service delivery
• Knowledge of provider enrollment requirements for government agencies (CMS), payor organizations, and insurance regulations.
• Proficient in Microsoft Excel, and other Microsoft Office applications.
• Strong customer service skills.

• PMP is preferred
• Resident of State of Georgia
• Bachelor’s degree in Healthcare Administration, Healthcare Management, or general Business Administration or related field of study (preferred)

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.

You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career.

Benefits are a key component of your rewards package. Our benefits…