Employee Relations Manager

Employee Relations Manager

Georgia Department of Public Health

Location: Richardson Health Center

Division/Department: Human Resources

Salary Information: $73,739.76 Annually / Pay Grade N / Job Code HRM
01

Benefits Include:

• 13 Paid Holidays
• 3 Weeks Annual Leave
• 3 Weeks Sick Leave
• Flexible Schedules within core working hours M-F 8:15am-5pm
• Pension Plan
• Employer 401K Match
• Payroll Deductible Health Benefits
• Payroll Deductible Flex Benefits
• Flexible Spending Accounts
• Worksite Wellness
• Diverse Workforce
• Opportunities for Growth
• Hybrid teleworking option for eligible positions after probation

The Employee Relations Manager is responsible for fostering a fair, respectful, and legally compliant workplace by overseeing all aspects of employee relations and guiding leaders through complex personnel matters.

• Manage the agency’s grievance process and serve as the primary point of contact for employee relations concerns, ensuring thorough, timely, and unbiased resolution.
• Conduct and manage workplace investigations, including interviews, documentation, findings, and recommendations.
• Coach and advise leaders on effective employee relations practices, conflict resolution, and team engagement strategies.
• Guide managers through the progressive discipline process, ensuring consistency, fairness, and appropriate documentation.
• Provide information and guidance to employees and leaders regarding policies, practices and regulations.
• Lead and facilitate the performance management cycle, including goal setting, performance reviews, and corrective action.

• Oversee FMLA, leave of absence (LOA) programs, and return-to-work processes to ensure legal compliance and effective case management.
• Lead the interactive process and documentation for ADA accommodations.
• Administer Workers’ Compensation and Short-Term Disability programs, partnering with external vendors as needed.
• Lead the organization’s unemployment claims process, including responses, documentation, and hearings.
• Manage full-cycle claims resolution with regulatory agencies such as DOL and EEOC.

• Conduct and manage desk audits to ensure proper job classification.
• Support HR compliance efforts, ensuring policies and practices meet federal, state, and local regulations.
• Lead or participate in HR-related special projects, policy development, and process improvements.
• Maintain detailed and accurate documentation to support audits, investigations, and compliance initiatives.
• Other duties as assigned.

• Effective Communication:
  Exceptional interpersonal verbal and written communication skills with ability to convey complex information clearly, professionally, and with appropriate sensitivity.
• Analytical & Problem‑Solving:
  Skilled at gathering facts, approaching challenges with analytical thinking and informed judgment, providing practical and equitable solutions.
• HR Compliance:
  Extensive knowledge of federal and state employment laws, regulations, and HR best practices.
• People Leadership:
  Influences and guides leaders with confidence, credibility, and a collaborative mindset.
• Accountability & Integrity:
  Takes ownership of decisions and outcomes, follows through, exercises considerable judgment with a high level of integrity, honesty and confidentiality.
• Strong Emotional Intelligence & Equity‑Minded:
  Demonstrates empathy, active listening, and a commitment to inclusive and fair practices to support a diverse workforce.
• Detail‑Oriented and Organized:
  Excellent organizational and time‑management skills while ensuring accuracy in documentation, investigations, and compliance‑critical tasks.
• Proactive:
  Anticipates employee needs and HR risks, and takes initiative to prevent issues before they arise.
• Conflict Resolution:
  Ability to mediate disputes, manage grievances, and conduct investigations making objective and well‑supported recommendations.

• High school diploma/GED and four (4) years of managerial or supervisory experience in human resources or Two (2) years of experience required at the lower level Manager, Human Resources (HRM
  010) or position equivalent.
• Note:
  
  An equivalent combination of knowledge, education, job or internship experience, training, or certifications that provides the necessary knowledge and skills to successfully perform the job may be substituted year‐over‑year.
• Additional Information:
  Bachelor’s degree in human resources or another related field. SHRM‑CP/SCP, PHR/SPHR. 10+ years’ experience in human resources with at least 5 years’ experience in employee relations.

Mid‑Senior level

Full‑time

Human Resources

Public Health