Technical Product Lead

** Technology Product Lead
**** Why This Role Exists
** We are building a Product organization to bring
** clear ownership, prioritization, and outcome accountability
** to critical technology platforms that power our business.

Today, much of our platform and systems engineering work is executed through strong teams and capable technology, but without consistent
** end-to-end ownership of outcomes**, clear
** value identification**, or transparent
** measurement of impact**. Important work gets delivered, but it’s often difficult to answer fundamental questions:

The
** Technical*
* ** Product Lead
** role exists to close that gap.

This role establishes a single accountable owner for the **“what and why”
** across defined product areas — while remaining close enough to execution to ensure clarity, momentum, and learning. This is a
** senior individual contributor role
** with meaningful decision authority and hands-on responsibility across both strategy and delivery.
** How We Think About Product Ownership
** We view product ownership as a
** continuous spectrum**, not a fixed state:
* ** NOW**:
Capability-based ownership and platform stabilization
* ** NEXT**:
Value-aligned recomposition and shared accountability
* ** LATER**:
True end-to-end value streams with economic ownership

Importantly:
** The work does not change.  Only how we frame ownership, outcomes, and success evolves.
** Technical Product Leads are expected to operate comfortably across this spectrum — protecting near-term execution while intentionally shaping longer-term outcome ownership.
** What You’ll Own
** Product Leads are anchored to one or more
** capability-aligned product areas**, such as:
* Core Transaction Platforms
* Commercial Enablement
* Enterprise Data & Intelligence
* Developer & Platform Enablement
* Trust, risk, and compliance

While each Product Lead is assigned to a specific area, the scope is intentionally designed to evolve from platform stewardship toward outcome and value-driven ownership over time.
** Role Mandate
** As a Product Lead, you are accountable for:
* Defining
** what should be built and why
*** Making
** priority and scope tradeoffs
** within defined investment guardrails
* Owning
** product outcomes**, not just delivery
* Ensuring clarity and continuity from strategy through execution

This role blends
** strategic thinking with hands-on product work**. Product Leads are expected to move fluidly between defining outcomes, shaping work, and partnering with delivery teams to ensure intent is clearly understood and executed.
** What You’ll Do
**** Product Vision, Strategy & Outcomes
*** Shape and evolve product vision and roadmaps aligned to organizational goals and technology strategy
* Translate business objectives into clear product outcomes, hypotheses, and success measures
* Align platform capabilities to KPI oriented outcomes such as scalability, reliability, automation, efficiency, and risk reduction
* Advocate for investments that measurably improve productivity and operational effectiveness
* Balance short-term delivery needs with long-term strategic outcomes
** Hands-On Product Ownership & Execution
*** Own product backlogs end-to-end, ensuring work is clearly defined, sequenced, and aligned to outcomes
* Write and refine epics, features, and user stories as needed — especially for complex, high-impact, or ambiguous work
* Lead backlog building and ongoing refinement to maintain a healthy, outcome-oriented pipeline of work
* Partner closely with engineering and architecture to shape solutions, identify dependencies, and surface risks early
* Validate usefulness and impact of delivered capabilities with internal users and stakeholders
** Leadership, Decision-Making & Collaboration
*** Serve as the primary decision-maker for prioritization, sequencing, and scope within your product area
* Foster collaboration, accountability, and continuous improvement across cross-functional teams
* Empower teams with clarity of intent while allowing flexibility in how work is delivered
* Make informed decisions under ambiguity, time pressure, or incomplete information
* Actively remove obstacles to progress and value delivery
** Ceremonies, Cadence &…